My 3GS will not restore and shows error message -1

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Level 1

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My 3GS will not restore and shows error message -1

The phone asked me to update software, did this and the next day the phone showed an iTunes icon and a USB plug, connected to iTunes again and on the last part of restore it showed me an error -1. The phone came back to life but died again within an hour. Does anyone know a cure for this?

iPhone 3GS (8GB), iOS 6.1.3

Posted on Mar 31, 2013 3:52 AM

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Answer 1

diesel vdub

Level 7

22,178 points

Mar 31, 2013 6:55 AM in response to Seanjquinn

Error 1 or -1 indicates a serious hardware failure.

Take the device to Apple for evaluation and replacement.

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Answer 2

iTYRT

Level 1

39 points

Mar 31, 2013 10:41 AM in response to Seanjquinn

This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

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