i what to find out why my utilities folder has 0 items in it

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i what to find out why my utilities folder has 0 items in it

hello: my sister has talk me into coming to the computer. she gave me her old mac. 2 of them now i went from just from not knowing about the mac now i am just plane lost. now after all that here is the QUESTION: ON one of the mac's the dvd is open it try's to close but it stays open. And when i go to start it will make this beep beep about 3 to 4 times. i have too keep turn it on & off 5 or 6 times, then i get the apple gong sound. On to mac #2 the one i use the most when i try to down some stuff it will say can't open file and it is so slow. my sister said to open the utilities when i go too it says it has 0 items on it. she had to remove somethings cause she has some for her eyes only stuff she had to get out. can someone PLEASE help me!!!!

And i would like to know when i buy a new mac can i take some of the stuff ( programs ) from one of the old computers, do i put one of them little things in a UPS port or what ?

Posted on Mar 31, 2013 10:22 AM

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Answer 1

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BDAqua

Level 10

239,189 points

Mar 31, 2013 1:22 PM in response to ELVIS1234

Hello,

Can you count the beeps or flashes?

1 beep = no RAM installed

2 beeps = incompatible RAM types

3 beeps = no good banks

4 beeps = no good boot images in the boot ROM (and/or bad sys config block)

5 beeps = processor is not usable

In addition to the beeps, on some computers the power LED will flash a corresponding number of times plus one. The LED will repeat the sequence after approximately a 5-second pause. The tones are only played once.

Note: In this case, a flash is considered to be 1/4 second or 250 ms or greater in length.

Did you get any of the Install Discs with the Macs?

On the one with no Utilities, might try reapplying the big combo update...

The combo update for PowerPC-based Macs...

http://www.apple.com/support/downloads/macosx10411comboupdateppc.html

The combo update for Intel-based Macs...

http://www.apple.com/support/downloads/macosx10411comboupdateintel.html

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Answer 2

ELVIS1234 Author

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Apr 4, 2013 9:31 AM in response to BDAqua

on the one computer with the beeps the LED also flashes 3 times my son says it's 4 but i think that it the stop that he is counting cause it starts over and flashes. can you tell me what that is, and how can i fix it. my son was right about the flashes and i see you told us about it. 3 beeps = no good banks. what is that? how can i fix it, and about the DVD is stuck open it try's to close but it looks like the drive stop's it. is their a way too stop it or fix it and i just use a outside DVD drive or player. you were so helpful they ( apple ) should put you on the clock.

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Answer 3

BDAqua

Level 10

239,189 points

Apr 4, 2013 10:30 AM in response to ELVIS1234

Well, it sounds like bad RAM/Memory, (banks is refering to the RAM or the slots), tough to tell what it is.

Also, those beeps are for really old Macs, it would help if we new the exact model...

If you don't know the model, find the Serial# & use it on one of these sites, but don't post the Serial# here...

http://www.chipmunk.nl/klantenservice/applemodel.html

http://www.appleserialnumberinfo.com/Desktop/index.php

How to find the serial number of your Apple hardware product...

http://support.apple.com/kb/HT1349

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