error message:"An error occurred loading this content"

I have been having problems renting movies on Apple TV. On Sunday evening February 17th I tried to rent "Hotel Transylvania". I went through the steps to rent a movie, i pushed play and watched Apple TV loading the movie and after approx 2 min a "An error occurred loading this content". I went through the same steps 3 more times with the same error. I decided to rent another movie instead. I was able to rent "Flight" and started to watch the movie. At the 17 minute mark of the movie, the movie quit playing. I tried everything to get the movie to play beyond the 17 minute mark but wouldn't work. I went through the steps to upgrade the Apple TV software but neither movie would play after the software upgrade. I tried to play the movies again on Monday February 18th and the 19th with no luck. I did a General>Reset>Reset All Settings, and still not able to get past the 17 minute mark in the movie "Flight" and "Hotel Transylvania" wont play. I am able to watch the movies i have purchased in the past. ie Slap Shot. I can also watch movies on Netflix. I have 2 hours left to watch the "Flight"

movie but can't get it to work.

AppleTV 2, iOS 6.1.3

Posted on Mar 31, 2013 1:20 PM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

error message:"An error occurred loading this content"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.