I am running Mac OSX 10.7.5 and have both Quicktime 10.1 and Quicktime 7.6.6. I have paid for the upgrade to Quicktime Pro (to upgrade Quicktime 7.6.6 and have followed the directions (multiple times) and cannot seem to get the upgrade to kick in. I've spent a couple of hours going around in circles. I'd appreciate some help. Thanks very much!
MacBook Pro
Not very familuar with quicktime, however is it possible to uninstall versions of quicktime and download quicktime pro directly (fresh installation)?
I am running Mac OSX 10.7.5 and have both Quicktime 10.1 and Quicktime 7.6.6. I have paid for the upgrade to Quicktime Pro (to upgrade Quicktime 7.6.6 and have followed the directions (multiple times) and cannot seem to get the upgrade to kick in. I've spent a couple of hours going around in circles. I'd appreciate some help.
In most cases the problem is associated with a failure to follow the installation and activation instructions HERE. However, since you have not really described your problem, it is diffucult to know for sure. Suggest you read these instruction and see if they help. If not, then describe the problem in more detail since "cannot get the upgrade to kick in" could refere to anything from failure to press the "Tab" key to failure to enter a name salutation or suffix to purchasing a key for the wrong system.
There is no Quicktime Pro application.
Quicktime Pro is a key code that is entered into Quicktime Player to enable the Pro features.
Problem upgrading to Quicktime Pro
