Mac battery not working

Hey guys, for some reason my battery isn't working. It doesn't say to replace and it has a very low cycle count... Here are the stats


Battery Information:


Model Information:

Manufacturer: SMP

Device Name: ASMB016

Pack Lot Code: 0000

PCB Lot Code: 0000

Firmware Version: 0110

Hardware Revision: 0200

Cell Revision: 0102

Charge Information:

Charge Remaining (mAh): 0

Fully Charged: No

Charging: Yes

Full Charge Capacity (mAh): 5043

Health Information:

Cycle Count: 60

Condition: Normal

Battery Installed: Yes

Amperage (mA): 94

Voltage (mV): 9587


System Power Settings:


AC Power:

System Sleep Timer (Minutes): 60

Disk Sleep Timer (Minutes): 0

Display Sleep Timer (Minutes): 10

Automatic Restart on Power Loss: No

Wake on AC Change: No

Wake on Clamshell Open: Yes

Wake on LAN: Yes

Current Power Source: Yes

Display Sleep Uses Dim: Yes

Battery Power:

System Sleep Timer (Minutes): 5

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 2

Wake on AC Change: No

Wake on Clamshell Open: Yes

Display Sleep Uses Dim: Yes

Reduce Brightness: Yes


Hardware Configuration:


UPS Installed: No


AC Charger Information:


Connected: Yes

ID: 0x0100

Wattage (W): 60

Revision: 0x0000

Family: 0x00ba

Serial Number: 0x009c044d

Charging: Yes



Any tip?

Thanks in advance!

MacBook, Mac OS X (10.6.8)

Posted on Mar 31, 2013 3:58 PM

Reply
2 replies

Mar 31, 2013 7:30 PM in response to Bharel

Try doing a SMC RESET - but i doubt that would help.


From seeing your cycle count, unless its a fairly new battery, i think you've left your Macbook plugged in for weeks at a time without using it under it's own power. I could be wrong, but your cycle count is quite low for a Macbook.


In any event, try doing the smc reset and see if it does anything for you. Otherwise, it's time to buy a new battery.


Good luck

Apr 5, 2013 9:29 PM in response to Bimmer 7 Series

It may not be of much help to you, but I recently upgraded the original Toshiba 250GB HD in my late 2008 unibody MacBook with a 750GB Western Digital Scorpio Black HD. After replacing the HD I noticed that when I checked the System Report under Power it showed that the battery had completed 166 cycles and the battery condition was showing as 'Service Battery'.


To the best of my memory I had never seen the Service Battery message before. In fact, my battery was replaced by Apple about twelve months ago (I believe) as it was one of the faulty batch of batteries that developed 'battery bulge' . If my memory is correct my Apple Care 3 year contract had already expired by then (I purchased my MacBook in November 2008) but the battery was replaced free of charge because the Serial Number of my MacBook corresponded to those with the defective Sony battery.


Since then I have been careful to follow the advice from Apple regarding maintaining the battery in optimum condition. I was therefore surprised to see that, after 166 cycles, my battery only retained 72% of its original capacity. I downloaded CoconutBattery app. to check this.


Yesterday I followed the advice of others on these forums and re-set my system management controller (SMC) and also re-calibrated the battery.


I don't know which of these worked but my battery is now showing 'Normal' and, according to CoconutBattery app it now has 79% charge.


Perhaps it might be worthwhile for you to do as Bimmer 7 series suggests and also re-calibrate your battery - it can't hurt!


Cheers

Tricia

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac battery not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.