Do you have that app and does anybody else have access to your phone to play it ? You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
I am experiencing the exact same problem. None of the links work. When I did get a response from King.com it was this rubbish. Apple are taking no responsibility yet their store is billing us and the developers appear to be rogues who are now ignoring me when I replied to their standard nonsense.
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