HT203254: MacBook Pro: Distorted video or no video issues
Learn about MacBook Pro: Distorted video or no video issues
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All replies
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Helpful answers
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Apr 1, 2013 7:13 AM in response to Venus55by Ralph Landry1,There is an on-line, search for Apple Hardware Test, that does a high-level check of the system but the diagnostic tools the Apple techs use at the Apple store genius bar are not available to the public.
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Apr 1, 2013 7:17 AM in response to Venus55by Ralph Landry1,The general Apple Hardware Test, and the Lion-specific AHT.
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Apr 1, 2013 7:20 AM in response to Ralph Landry1by Venus55,I have tried AHT but it keeps freezing towards the end of the test during testing main logicboard phase. I have tried it in both standard and extended mode!
Th whole screen will freeze, the test will not finish despite waiting for it overnight. The only thing I could do is switch the computer off
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Apr 1, 2013 7:32 AM in response to Venus55by Ralph Landry1,In that case you would be better off having the techs at the Apple genius bar test the MBP. The graphics module is part of the logic board so there could be a problem with either and will need the more sophisticated tools of the techs to sort out.
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Apr 1, 2013 7:39 AM in response to Ralph Landry1by Venus55,The nearest Apple store to me is 2.5 hours away I have tried the local ASP but all what they could do was a simple diagnostic test booting my MBP through the Network. That test did not show any errors.
I have heard that apple use a USB based test specifically for the Nvidia graphic card and I was wondering if it is possible to perform this test at home.
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Apr 1, 2013 7:40 AM in response to Venus55by shldr2thewheel,★HelpfulVenus55 wrote:
I have heard that apple use a USB based test specifically for the Nvidia graphic card and I was wondering if it is possible to perform this test at home.
no its not.
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Apr 1, 2013 7:42 AM in response to Venus55by Ralph Landry1,There are some tests Apple can perform over the internet, not sure they can do this one.
Go to the ExpressLane and fill out a repair request and see what they can do to help out with this:
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Apr 1, 2013 7:45 AM in response to shldr2thewheelby Ralph Landry1,Apple now is able to do some tests remotely, such as testing an iPhone to see if it can be accepted for AppleCare+ during the 30-day window to buy the coverage. Used to be necessary to bring it to an Apple store for testing but they have the ability for remote testing, at least in some areas.
Doubt they can do a remote hardware test but worth the OP asking to save a 2.5 hr drive.