Previous 1 2 Next 23 Replies Latest reply: Mar 23, 2014 6:19 AM by OhNo!
WirelessFlirt Level 1 Level 1



Since i have updated my software version of IPHONE 4S to 6.1.3 following functions stopped working :



1. WiFi (even i am putting correct WPA key still says incorrect pass key, not connecting at all to Wifi.

2. Bluetooth is not working as well, it was working till yesterday with my car bluetooth device and now it cant pair with device.


since i have updated the software it seemd like my Iphone has lost all the passwords and keys stored in its memory.



Bluetooth symbol near battery only appears when you are in bluetooth option.

Wifi doesnt connect automatically to network which are stored in my phone.


When will Apple fix this issue as it is very annoying and hard to work with.


I am disappointed that apple hasnt tested there new release properly, why everytime a new release fix one bub but create 10 others.



Please update me on if there is any solution available apart from freezer





iPhone 4S, iOS 6.1.3
  • nmainas Level 1 Level 1

    I have the same problem. Everything was fine in my 4s until 6.1.3 update. Then the wifi and bluetooth stopped working.


    <Edited By Host>

  • LeeA-B Level 1 Level 1

    I had the same problem and reset my network settings




    Rest Network Settings

    This has worked.

  • RajaRani Level 4 Level 4

    See if this helps



    if not, it is a hardware failure. (Freezer helps sometimes )

  • nmainas Level 1 Level 1

    Done it. The problem is there... No help

  • jujum Level 1 Level 1

    i have same problem took to apple they said hardware fault and wanted £ 140 and its there update that did it come on apple hundreds of customers same problem sort it your  fault

  • zozo87 Level 1 Level 1

    that is what has happen to my iphone 5 , does yours work now

  • WirelessFlirt Level 1 Level 1

    @zozo87 still not fixed properly, i have managed to conect to wireless but not my home wireless, i can connect to other phones via bluetooth but not my car bluetooth, so i am trying to find so same setting which are not flushed after the update to 6.1.3..


    i will let you know once i manage to find a way to do it .

  • Eggspert Level 1 Level 1

    Since my upgrade to 6.1.3 my phone will not remember bluetooth devices. If I go to Settings / Bluetooth, there are no devices listed, where I had previously had 5 devices paired.


    After a lot of fooling around, I've discovered that if I go to Settings / Bluetooth and turn bluetooth off, then turn it back on, the device list reappears!  This is no solution, but an indication that the phone isn't really forgetting the devices - it's only refusing to recall them.


    APPLE!  Where are you geniuses when we need them?  Do you rely completely on your user base to solve problems?

  • zozo87 Level 1 Level 1

    thankyou it has helped a bit

  • WirelessFlirt Level 1 Level 1

    hi all,

    i dont know if you guys have resolve the probem but the work around i did worked for me.


    change your Wireless name in home or at work and the shared key and then connect your iphone.


    for bluetooth change your iphone name and then reconnect your bluetooth.


    that should work.





  • tanya204 Level 1 Level 1

    I can't believe it worked but I tried the hairdryer trick and it worked. I tried all the other suggestions with no.success so this was my last resort.

  • gary-p Level 1 Level 1

    Tanya, What is the haridryer trick?

  • tanya204 Level 1 Level 1

    Turn off your phone and heat it with a hair dryer until it is quite hot to touch. When you turn it on it should tell you it is too hot. It will then reset your wifi so you can use it. Unfortunately it is a temporary fix. I had to do it daily.

  • ERICPTY Level 1 Level 1

    The solution that worked for me was to Backup and then Restore.


    For the backup: you can do it via iTunes (plug the iPhone and right click over its icon on the Devices section and then choose Back Up) or download your photos, contacts and other important documents to your Mac using iPhoto (just download your photos) or apps like My Contacts Back Up (it will email you the full list so you can upload it to the iPhone later). Make sure you backup properly please!


    After you have done the back up choose Restore in iTunes and that will erase all the files and apps from the iPhone so it will be back to the settings it had on the day you used it for the first time (you'll be able to recover all the apps you paid for since they'll be linked to the Apple ID you used to purchase them).


    The iPhone will still have the latest version of iOS (6.1.3) so if the problem is -like in most cases- software related it would be fixed and you'll able to pair the device again. If not maybe you will have to downgrade the  iOS to the previous version.


    Hope this helps!

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