4 Replies Latest reply: Apr 1, 2013 12:25 PM by pdroth
buster42 Level 1 Level 1 (0 points)

Hello,

 

I have been given a iphone 3gs, I have managed to upgrade to ios 6.1 i think, but am now unable to activate message says "YOur iPhone could not be activated because the activation server is temporarily down......... try again in a few minuutes"... If the problem persists contact Apple Support.

 

I have waited for quite some time but still get the same message. It does not matter if I am connected via itunes or WiFi - the same error appears.

 

Please help...

 

Thank you


iPhone 3GS, iOS 6.1.1, Cannot activate
  • 1. Re: unable to activate 3gs
    razmee209 Level 7 Level 7 (23,330 points)

    That message usually indicates that your phone was hacked or jailbroken to unlock it from the original phone carrier.  Then when you update it locked back to that carrier.

     

    Only the carrier that the phone is locked to can unlock it.

     

    Ask the person who gave you the iphone to contact the carrier and have them unlock it for you.

  • 2. Re: unable to activate 3gs
    wjosten Level 10 Level 10 (93,285 points)

    Apple does not support jailbreaking or hacking iPhones to unlock them, and when you try to update or restore such a device, and Apple's servers detect such, you get the nessage you got. Apple maintains a database of officially unlocked iPhones, and if your phone's IMEI number is not in that database, your attempts to update or restore will error out with that message.

     

    So, either get the phone officially unlocked, or get a sim card from the carrier the phone was originally locked to if you want to activate it.

  • 3. Re: unable to activate 3gs
    buster42 Level 1 Level 1 (0 points)

    Oh. I wasn't aware that it had been hacked or jailbroken. I will find out which carrier it was orginally on, as I used it with Virgin, but now it will not work with Virgin, O2 or Vodafone.

     

    Thanks for your guidance.

  • 4. Re: unable to activate 3gs
    pdroth Level 5 Level 5 (5,070 points)

    It also will not activate if you don't have a SIM card installed in it.