4 Replies Latest reply: Apr 1, 2013 12:25 PM by pdroth
buster42 Level 1 (0 points)



I have been given a iphone 3gs, I have managed to upgrade to ios 6.1 i think, but am now unable to activate message says "YOur iPhone could not be activated because the activation server is temporarily down......... try again in a few minuutes"... If the problem persists contact Apple Support.


I have waited for quite some time but still get the same message. It does not matter if I am connected via itunes or WiFi - the same error appears.


Please help...


Thank you

iPhone 3GS, iOS 6.1.1, Cannot activate
  • razmee209 Level 7 (30,319 points)

    That message usually indicates that your phone was hacked or jailbroken to unlock it from the original phone carrier.  Then when you update it locked back to that carrier.


    Only the carrier that the phone is locked to can unlock it.


    Ask the person who gave you the iphone to contact the carrier and have them unlock it for you.

  • wjosten Level 10 (94,210 points)

    Apple does not support jailbreaking or hacking iPhones to unlock them, and when you try to update or restore such a device, and Apple's servers detect such, you get the nessage you got. Apple maintains a database of officially unlocked iPhones, and if your phone's IMEI number is not in that database, your attempts to update or restore will error out with that message.


    So, either get the phone officially unlocked, or get a sim card from the carrier the phone was originally locked to if you want to activate it.

  • buster42 Level 1 (0 points)

    Oh. I wasn't aware that it had been hacked or jailbroken. I will find out which carrier it was orginally on, as I used it with Virgin, but now it will not work with Virgin, O2 or Vodafone.


    Thanks for your guidance.

  • pdroth Level 5 (5,100 points)

    It also will not activate if you don't have a SIM card installed in it.