When I click on Baseball game in MLB.TV I'm sent back to apple main menu. How do I fix this?

When I open MLB.TV all of he games show fine and who's batting live score etc. but when I click to watch a game I'm kicked out of the MLB.TV app and sent back to the apple main menu. I have tried unpluggin and pluggin back in, restarting, and tried multiple games. Netflix and NBA are working fine. Help Please it's Opening Day!

AppleTV 2

Posted on Apr 1, 2013 10:54 AM

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19 replies

Apr 24, 2013 12:28 PM in response to Akipp

Hi Akipp,


I finally fixed the issue,by restting apple tv store (not reset but restore)


On Apple TV, choose Settings > General > Reset, and then click Restore.

Your Apple TV will restore to its factory settings, and will also download and install the latest Apple TV software update. This process may take some time. Do not disconnect your Apple TV's power cable during the restore process.

Apr 24, 2013 12:44 PM in response to Akipp

sure. FYI, not sure of this is your case, but I also discovered that in order to view MLBtv on Apple tv I had to subscribe to the Premium level of mlb tv. This was pain staking research but relaized that you can't use a regular MLB tv subscripotion with Apple tv. Once I updated my subscritption, I had to then reset Apple tv again so it could recognize my new subscription status.


here is info from mlbtv: http://mlb.mlb.com/mlb/subscriptions/index.jsp?product=appletv


Good luck!

Apr 24, 2013 12:51 PM in response to Akipp

That is very interesting! I couldn't get support help from Apple or MLB.tv (they kept referring me to each other - not helpful!). I tried re-setting, re-starting, etc, but no luck. I finally broke down and bought a new subscription - even though I'd bought a 1 year subscription last year (in August) and was using my AppleTV to watch games with that subscription last year. It's when I tried to watch the new season that I had trouble.


If I ever do get an update from Apple or MLB.tv that's useful, I'll post it back here - but I am not hopeful 🙂

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When I click on Baseball game in MLB.TV I'm sent back to apple main menu. How do I fix this?

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