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My LCD does not turn off during the call. I have a iphone 4. What do i do?

My LCD does not turn off during the call. I have a iphone 4. What do i do?

iPhone 4, iOS 6.1.3

Posted on Apr 1, 2013 11:18 AM

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8 replies

Apr 1, 2013 11:24 AM in response to Anamariapm

You may have a defective proximity sensor but try some basic troubleshooting first...


Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.


If still a problem restore with your backup.


If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.


If still a problem, it's likely a hardware issue.

My LCD does not turn off during the call. I have a iphone 4. What do i do?

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