Apple Event: May 7th at 7 am PT
When I try to redeem m iTunes card I have to continually type in my password and I still can't redeem. Is something wrong with my card??
iPod touch
Maybe:
iTunes Store: Invalid, inactive, or illegible codes
Was the card officially sold in the country you are located? For example, if you purchase the card in the USA you can't use it in the Canadian store, only the USA store.
That's not the problem. It won't let me even enter the code. I click redeem then it asks me for my password, I enter it then it says it's accessing the store, then it asks me for my password again. It keeps repeating this process indefinately.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Stores and sign out and sign back in
- Try redeeming on a computer
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
- Restore to factory settings/new iOS device.
Same thing Happened to me and not sure when the problem started or why I am unable to redeem anything on Itunes now. Is it a glitch that can be fixed? I am not very computer savvy so I have no clue to how to go about fixing this problem.
When I try to redeem my iTunes card I have to continually type in my password and it still will not redeem? Help?
