2 Replies Latest reply: Apr 3, 2013 6:55 AM by clfromsk
clfromsk Level 1 (0 points)

Hi, I have an iPod touch 4th generation. s/w version 6.1.3

On the screen there is a message "iPod is disabled" "connect to iTunes"


USB cable is connected to Apple Mac.

Once iPod is connected to iTunes another message appears on the computer screen "protected by passcode need to enter passcode first..."


The problem is that the iPod seems to be in libo. The screen is frozen.  I have tried to restart it.  I can not get past the screen saver.


What can I be doing wrong??


Please help


iPod touch, iOS 6.1.3