it comes up with a usb sign with a arrow pointing up to a itunes logo what do i do

It comes up with a usb sign with a arrow pointing up to a itunes logo what do i do i clicked restore but it comes up with error (-1)

iPod touch, iOS 6.1.2

Posted on Apr 2, 2013 1:43 AM

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3 replies

Apr 2, 2013 2:28 AM in response to Parth124

Recovery Mode



1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.



2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.



3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.



4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.



Note: Data will be lost. You may have to repeat the above many times.

Apr 2, 2013 5:02 AM in response to Parth124

Error 1 or -1

This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.


The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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it comes up with a usb sign with a arrow pointing up to a itunes logo what do i do

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