3 Replies Latest reply: Apr 2, 2013 9:01 AM by lllaass
apple158 Level 1 Level 1 (0 points)

you can hear the music playing really quietly, and has a loud fuzzing noise, it used to work, but now it only charges. I have tried updateing the software on my ipod touch, but nothing..


iPod touch, iOS 6
  • 1. Re: my ipod isn't playing music on my docking station, but it still charges!?
    lllaass Level 10 Level 10 (142,155 points)

    Try resetting the dock.

    Did it work before?

    Did it work before you updated the iOS?

    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

    Sometimes an iOPS update breaks compatibility.

    Does the dock manufacturer say it will work with your model iPod and its iOS?

    Is there a firmware update available for your dock?

    Sometimes this works:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

  • 2. Re: my ipod isn't playing music on my docking station, but it still charges!?
    apple158 Level 1 Level 1 (0 points)

    Thank you, how do you reset the docking? and the docking is fuzzing and playing the music really faintly, and you can't turn it up, does that mean something?

  • 3. Re: my ipod isn't playing music on my docking station, but it still charges!?
    lllaass Level 10 Level 10 (142,155 points)

    How you reset the dock depends upon the dock

    The faintness/fuzziness/loudness could be a poor connection or incompatibility.