1 Reply Latest reply: Apr 2, 2013 2:52 PM by lllaass
bassplayer85 Level 1 (0 points)

hi ive upgraded my itouch to ios 6.1.3 but it keeps crashing ounce i put my passcode in is there a way i can fix this? one of my  friends mentioed downgrading it but the only way isnt supported by apple so i dont feel safe with it so plzz help me.

it has worked fine no problems till i updated it i tried restoring itwith my old backup but it doesnt move the ios back so it just keeps on craching when i try to unlock it


iPod touch, iOS 6.1.3
  • lllaass Level 10 (175,690 points)

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar          

    Downgrading the iOS is not supported by Apple