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TS2890: iPhone, iPad, and iPod touch: Unable to sign in to iTunes Store with AOL screen name

Learn about iPhone, iPad, and iPod touch: Unable to sign in to iTunes Store with AOL screen name

TS2890 Can't access the apps store

4204 Views 1 Reply Latest reply: Apr 23, 2013 11:45 PM by Rohanmaini RSS
Gezza1111 Level 1 Level 1 (0 points)
Currently Being Moderated
Apr 2, 2013 2:12 PM

I am new to Apple and am struggling with my login to the iTunes store and apps etc.  I have a login and password and account, but when I try to sign in it tells me that this username has not been used in the store yet and I must review my info.  A small screen opens and I tell it my country, agree to T&Cs, then the screen goes dark grey and blank! I'd I touch the blank screen it comes up with a box to choose the year but nothing happens. What am I doing wrong?

iPad
  • Rohanmaini Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 23, 2013 11:45 PM (in response to Gezza1111)

    I cant sign into my itunes or App Store from my ipad. I have treid signin from the settings page where i put in my apple id and password the once i click on sign in the area gets greyed out for 8-10 seconds and come back to the same screen.

     

    When i try to sign in from the itunes app or App Store, it does not even open the dialog box for signing in. Crete new id opens a dialog box and i am able to create a new id. However i cant sign in with a new id i have created.

     

    I can sign on just fine from the itunes on my computer, i can purchase apps from the computer but when i try and sync to my computer it says copying apps to ipad, once the sync completes the apps do not show on my ipd.

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