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AST Version Unknown Issue

I have AST installed on my Snow Leopard Server. The Gateway Manager reports everything in order except the Apple Service Toolkit Version as " Unknown (Update Available)". I have Diagnotic OS 8,9,10, and 11 installed. Any clues?

iMac, Mac OS X (10.6), iMac

Posted on Apr 2, 2013 2:38 PM

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3 replies

Apr 8, 2013 3:29 PM in response to jessejabo

Here is the final story on this one. Apparently, I had a partial installation of AST on another server and this was the root of the problem. Earlier versions of AST were more forgiving but version 1.5.3 not so much. I had to manually remove the partial installation of AST, install 1.5.3 on my main server and everything was working.


I found that the AST utilities and the uninstall Gateway apps didn't work very well on the partial installation server. Manual removal was the only way.

AST Version Unknown Issue

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