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help!!!!

171 Views 3 Replies Latest reply: Mar 9, 2014 6:54 PM by ChrisJ4203 RSS
c0ur_tn3y Calculating status...
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Apr 2, 2013 3:08 PM

i disabled my iphone 4s and it says to connect to itunes and when i connect it and says i have to unlock my phone and i don't remember my password

  • sberman Level 7 Level 7 (23,740 points)
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    Apr 2, 2013 3:10 PM (in response to c0ur_tn3y)
  • lhowze Calculating status...
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    Mar 9, 2014 6:51 PM (in response to c0ur_tn3y)

    im in same situation..I just want my info from phone and photos...I already have a replacement iphone. but it says to log into itunes..Help please

  • ChrisJ4203 Level 7 Level 7 (26,520 points)
    Currently Being Moderated
    Mar 9, 2014 6:54 PM (in response to lhowze)

    If you have disabled the phone, there is no way to get into the device and retrieve your data. It is not accessible. You can only restore the device as new if you have forgotten the passcode. You can then restore to your latest backup. Follow the steps in the link posted in April. They still apply.

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