HT203527: Get help using iCloud storage
Learn about Get help using iCloud storage
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Helpful answers
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Apr 2, 2013 7:25 PM in response to roxannefromgreensboroby randers4,Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
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Apr 2, 2013 7:25 PM in response to roxannefromgreensboroby roxannefromgreensboro,I have just located Question #
TS4036
which is basically the same question - I will try the restart and troubleshooting on iCloud, following the instructions there...if it doesn't work - I'll come back - Thanks!!
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Apr 2, 2013 7:30 PM in response to randers4by roxannefromgreensboro,Thank you randers4, EUREKA! I have unlocked screen and will go through suggestions on TS4036 - does that make sense?
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Apr 2, 2013 7:31 PM in response to roxannefromgreensboroby randers4,You're welcome. You can try the suggestions in that post to see if it will enable you to back up to iCloud again.
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Apr 2, 2013 8:15 PM in response to randers4by roxannefromgreensboro,SORRY! You had actually answered the other question, so all's well in my world.
I even answered re: my own post on the other thread (DUH!) - I hope that's not a problem...
The instructions were easy to follow, and everything is working just fine. (I didn't know about holding down the 2 buttons simultaneously to get it back to the Apple on the screen. I don't think my old iPad did that - maybe I just didn't have an occasion to need it! (My 1st iPad was the ORIGINAL iPad. I'm SO happy to have the "newest" iPad with Facetime, etc. SUCH a wonderful toy! SO much easier to carry than my MacBook Pro! I'm a happy camper, randers4. :-)
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Apr 2, 2013 8:18 PM in response to roxannefromgreensboroby randers4,You're welcome. Enjoy the new iPad.
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Aug 23, 2013 2:43 AM in response to randers4by elin anisha,Hello, I hope you can help me. My Ipad will not unlock. I tried resetting by pressing the unlock and home button at the same time but it still won't work. The unlock icon shows up and whenever I slide it to unlock, it gets frozen, or just won't unlock. It started when I tried to sync it with my MacBook air and the latter wasn't able to read it. Thanks a lot.
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Aug 23, 2013 9:40 AM in response to elin anishaby randers4,Don't try to slide to unlock it. Instead, keep holding the power and home buttons at the same time until you see the Apple logo, then release both buttons. (Ignore the "slide to unlock" screen.)