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My ear keeps hitting the mute button, contacts, numbers etc. How do I stop it from happening?

My ear keeps hitting the buttons when I am talking on the iPhone 4 (it has the latest software update ios 6.1.3). If I reset the phone will I lose all the pictures etc as well as anything stored locally?

iPhone 4, iOS 6.1.3

Posted on Apr 2, 2013 8:03 PM

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2 replies

Apr 3, 2013 3:51 AM in response to Zoot Zoom

Remove the case and/or screen protector that is interferring with the proximity sensor on the device, the screen should be turning off when near your face.



Zoot Zoom wrote:


If I reset the phone will I lose all the pictures etc as well as anything stored locally?

Only if you are completely unintelligent.

A reset does NOT remove data. Only a restore as new will wipe data from the device.

Then again, any intelligent human being would not be relying on a device so easily lost/stolen or damaged as sole storage of important data.

My ear keeps hitting the mute button, contacts, numbers etc. How do I stop it from happening?

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