Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I keep getting an unknown error message when trying to buy from iTunes??

When I try and update or buy things from iTunes I keep getting an unknown error message. What is this and how do I fix it?

iPad 2

Posted on Apr 3, 2013 3:33 AM

Reply
1 reply

Apr 3, 2013 3:46 AM in response to Mushet

See if this helps. Sign out of your ID, restart and sign in again.


Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.


Go back to Settings>iTunes & App Store>Sign in and then try again.

I keep getting an unknown error message when trying to buy from iTunes??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.