Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My new ipad 4th generations' home button and off button are not working? It is only 1 day old

I got my Ipad yesterday and it has already had problems. It has frozen a couple of times while viewing videos and now the home button wont work. It is currently in settings but wont return to home. I have tried turning it off but nothing happens. Thank you

iPad, iOS 6.1.3

Posted on Apr 3, 2013 4:38 AM

Reply
Question marked as Best reply

Posted on Apr 3, 2013 4:41 AM

Sleep and Home button don't fail so easily.



Try a reset:



Hold the Sleep and Home button down until you see the Apple logo.

3 replies

My new ipad 4th generations' home button and off button are not working? It is only 1 day old

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.