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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hi,
I have bought a demo iPad mini, cannot find reset button to restore factory. It should show in Setting/General/Reset just below Accessibility, but there is nothing. Maybe APPLE has deleted this button to avoid any visitors to do some damage to the ir demo unit. There a lot of photographs and Apps in demoversions on the iPad I'd like to remove via RESET.
Txs for your help
iPad mini-OTHER, iOS 6.1.3
You cannot do this?
Settings>General>Reset>Erase all contents and settings
no, as the rest button is not shown in the menue
Connect the iPad to your computer's iTunes and restore to factory settings that way. The store where you bought it shouldn't sell it to you with this on it. They should erase the device for you.
iTunes: Restoring iOS software
Get help from the Local Apple Store; they may have the solution.
I tried this, but the iPad did not show up in the list of devices. So I could not select it for resetting.
Many Txs for your answers. I'll go to the Apple store and ask for help there.
You could try restoring using recovery mode. Sometimes that works when the device is not recognized in iTunes.
iPad: Unable to update or restore
However, a trip to an Apple Store would not be a bad idea.
Many Txs!
Problem solved!!!!!
That's great. Just saw your reply. Glad that you got it all sorted out!
Sorry I have the same problem could you tell me how you solved it please
How were you able to restore a demo model? I purchased an iPad Air demo and want to restore it to a working mode
See demo's answer above from April 3, 2013.
have bought a demo iPad mini, cannot find reset button to restore factory settings
