Skip navigation

TS2570: Mac OS X: Gray screen appears during startup

Learn about Mac OS X: Gray screen appears during startup

TS2570 Dreaded grey screen on start up

597 Views 6 Replies Latest reply: Apr 4, 2013 10:39 AM by I.crandon RSS
I.crandon Calculating status...
Currently Being Moderated
Apr 3, 2013 9:22 AM

I have the dreaded grey screen on start up on my mac mini and nothing happens. It won't start from disc or safe mode. The only time screen changes is by pressing option key on start up but only get arrows appear and no menu icons Tried target mode to access using another computer and it won't have it. Any ideas anyone?

Mac mini, Mac OS X (10.5)
  • BGreg Level 6 Level 6 (17,500 points)
    Currently Being Moderated
    Apr 3, 2013 11:00 AM (in response to I.crandon)

    Have you followed the steps in this Apple note?

  • BGreg Level 6 Level 6 (17,500 points)
    Currently Being Moderated
    Apr 3, 2013 2:53 PM (in response to I.crandon)

    If your logic board is shot, the data on your hard drive should still be intact, assuming nothing catastrophic happened to the drive. If you choose, you can remove it to be read by another system.

  • BGreg Level 6 Level 6 (17,500 points)
    Currently Being Moderated
    Apr 4, 2013 3:42 AM (in response to I.crandon)

    Choose your model mini at ifixit.com for instructions for either logic board or hard drive.

     

    OWC also has some good video's here that may help. Scroll down to find your model mini.

     

    You may want to pull the hard drive, and put it into an external enclosure or get a universal USB connector cable to ensure it's readable and not the cause of the issue, before doing a logic board swap. They aren't expensive. Although I haven't used this one, here's one example.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.