HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer

Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
SpringChic
Level 1 (0 points)

Q: I cant seem to install itunes. I keep getting erro message. I have followed steps 1 thru 6. what can I do?

I have tried unistalling and reinstalling follow the steps provided in apple support.  Im still getting an error message.  Please help.

Posted on Apr 3, 2013 12:09 PM

by fromsouth,Solvedanswer
fromsouth fromsouth
Level 5 (4,833 points)
iCloud
A:

Error message would be helpful....

Posted on Apr 3, 2013 1:15 PM

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SpringChic

Q: I cant seem to install itunes. I keep getting erro message. I have followed steps 1 thru 6. what can I do?

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  • by fromsouth,Solvedanswer

    fromsouth fromsouth Apr 3, 2013 1:15 PM in response to SpringChic
    Level 5 (4,833 points)
    iCloud
    Apr 3, 2013 1:15 PM in response to SpringChic

    Error message would be helpful....

  • by b noir,

    b noir b noir Apr 3, 2013 2:06 PM in response to SpringChic
    Level 9 (72,129 points)
    Apr 3, 2013 2:06 PM in response to SpringChic

    Assuming here that your error message is being described in your tags on the original post.

     

    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.

     

    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?

     

    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)