adobe creative cloud apps installation crashes Mac Pro

Question

Hello,My computer crashes after I click on an CS6 to install within Adobe Application Manager, using Adobe&#x27;s Creative Cloud Subscriptio Service. I am running:2010 MacBook ProProcessor  2.66 GHz Intel Core i7Memory  8 GB 1067 MHz DDR3Graphics  Intel HD Graphics 288 MBSoftware  OS X 10.8.3 (12D78)Everytime I click the the link to install the CS6 app, the app downloads and as soon as the app starts installing the computer crashes.Here is the error log.Tue Apr  2 23:06:39 2013panic(cpu 0 caller 0xffffff7f813957f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff80f1f62000 0x0a5480a2, D0, P3/4Backtrace (CPU 0), Frame : Return Address0xffffff80f13b37a0 : 0xffffff8000c1d626 0xffffff80f13b3810 : 0xffffff7f813957f2 0xffffff80f13b38d0 : 0xffffff7f814923b9 0xffffff80f13b3930 : 0xffffff7f8149242e 0xffffff80f13b39a0 : 0xffffff7f817b8c82 0xffffff80f13b3ad0 : 0xffffff7f814b8fe8 0xffffff80f13b3b10 : 0xffffff7f8139d567 0xffffff80f13b3bc0 : 0xffffff7f8139b05a 0xffffff80f13b3dc0 : 0xffffff7f8139c0c5 0xffffff80f13b3ea0 : 0xffffff7f8133aaba 0xffffff80f13b3ef0 : 0xffffff7f82e9e0df 0xffffff80f13b3f40 : 0xffffff7f82e9d1e7 0xffffff80f13b3f60 : 0xffffff8000c3dcfe 0xffffff80f13b3fb0 : 0xffffff8000cb2977       Kernel Extensions in backtrace:         com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f81338 000-&gt;0xffffff7f81645fff            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f81324000            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f812e1000         com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f8 1653000-&gt;0xffffff7f81974fff            dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f813 38000            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000         com.apple.driver.AGPM(100.12.87)[A7004F02-7D39-3398-8BD3-729DCC404E5F]@0xffffff 7f82e9c000-&gt;0xffffff7f82eabfff            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000            dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[2C131EAF-F74C-39D1-A702-A499B 39C293C]@0xffffff7f81e0b000            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f81324000            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f812e1000BSD process name corresponding to current thread: kernel_taskMac OS version:12D78Kernel version:Darwin Kernel Version 12.3.0: Sun Jan  6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6Kernel slide:     0x0000000000a00000Kernel text base: 0xffffff8000c00000System model name: MacBookPro6,2 (Mac-F22586C8)System uptime in nanoseconds: 5724934528856last loaded kext at 3291482466828: com.apple.filesystems.smbfs          1.8 (addr 0xffffff7f82fdb000, size 229376)last unloaded kext at 344722363298: com.apple.driver.AppleUSBUHCI          5.2.5 (addr 0xffffff7f81c2e000, size 65536)loaded kexts:com.apple.filesystems.smbfs          1.8com.apple.driver.AppleHWSensor          1.9.5d0com.apple.filesystems.autofs          3.0com.apple.driver.AudioAUUC          1.60com.apple.iokit.IOBluetoothSerialManager          4.1.3f3com.apple.driver.AGPM          100.12.87com.apple.driver.AppleMikeyHIDDriver          122com.apple.driver.AppleHDA          2.3.7fc4com.apple.iokit.IOUserEthernet          1.0.0d1com.apple.GeForce          8.1.0com.apple.driver.AppleUpstreamUserClient          3.5.10com.apple.driver.AppleMikeyDriver          2.3.7fc4com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.3f3com.apple.driver.AppleIntelHDGraphics          8.1.0com.apple.Dont_Steal_Mac_OS_X          7.0.0com.apple.driver.AppleSMCPDRC          1.0.0com.apple.driver.AppleSMCLMU          2.0.3d0com.apple.driver.AppleIntelHDGraphicsFB          8.1.0com.apple.driver.AppleMuxControl          3.3.0com.apple.driver.ApplePolicyControl          3.3.0com.apple.driver.AppleLPC          1.6.0com.apple.driver.AppleMCCSControl          1.1.11com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0com.apple.driver.SMCMotionSensor          3.0.3d1com.apple.driver.AppleUSBTCButtons          237.1com.apple.driver.AppleIRController          320.15com.apple.driver.AppleUSBTCKeyboard          237.1com.apple.driver.AppleUSBCardReader          3.1.7com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1com.apple.BootCache          34com.apple.iokit.SCSITaskUserClient          3.5.5com.apple.driver.XsanFilter          404com.apple.iokit.IOAHCIBlockStorage          2.3.1com.apple.driver.AppleFWOHCI          4.9.6com.apple.driver.AirPort.Brcm4331          614.20.16com.apple.driver.AppleUSBHub          5.5.5com.apple.iokit.AppleBCM5701Ethernet          3.6.0b1com.apple.driver.AppleAHCIPort          2.5.1com.apple.driver.AppleUSBEHCI          5.5.0com.apple.driver.AppleEFINVRAM          1.7com.apple.driver.AppleSmartBatteryManager          161.0.0com.apple.driver.AppleACPIButtons          1.7com.apple.driver.AppleRTC          1.5com.apple.driver.AppleHPET          1.8com.apple.driver.AppleSMBIOS          1.9com.apple.driver.AppleACPIEC          1.7com.apple.driver.AppleAPIC          1.6com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0com.apple.nke.applicationfirewall          4.0.39com.apple.security.quarantine          2com.apple.driver.AppleIntelCPUPowerManagement          196.0.0com.apple.kext.triggers          1.0com.apple.iokit.IOSerialFamily          10.0.6com.apple.driver.DspFuncLib          2.3.7fc4com.apple.iokit.IOAudioFamily          1.8.9fc11com.apple.kext.OSvKernDSPLib          1.6com.apple.iokit.IOSurface          86.0.4com.apple.nvidia.nv50hal          8.1.0com.apple.NVDAResman          8.1.0com.apple.iokit.IOBluetoothFamily          4.1.3f3com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.3f3com.apple.iokit.IOFireWireIP          2.2.5com.apple.driver.AppleHDAController          2.3.7fc4com.apple.iokit.IOHDAFamily          2.3.7fc4com.apple.driver.AppleBacklightExpert          1.0.4com.apple.driver.AppleGraphicsControl          3.3.0com.apple.iokit.IONDRVSupport          2.3.7com.apple.driver.AppleSMBusPCI          1.0.11d0com.apple.driver.AppleSMBusController          1.0.11d0com.apple.iokit.IOGraphicsFamily          2.3.7com.apple.driver.IOPlatformPluginLegacy          1.0.0com.apple.driver.IOPlatformPluginFamily          5.3.0d51com.apple.driver.AppleSMC          3.1.4d2com.apple.driver.AppleUSBMultitouch          237.3com.apple.iokit.IOUSBHIDDriver          5.2.5com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5com.apple.iokit.IOUSBMassStorageClass          3.5.1com.apple.driver.AppleUSBMergeNub          5.5.5com.apple.driver.AppleUSBComposite          5.2.5com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5com.apple.iokit.IOBDStorageFamily          1.7com.apple.iokit.IODVDStorageFamily          1.7.1com.apple.iokit.IOCDStorageFamily          1.7.1com.apple.iokit.IOAHCISerialATAPI          2.5.1com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5com.apple.iokit.IOFireWireFamily          4.5.5com.apple.iokit.IO80211Family          522.4com.apple.iokit.IOEthernetAVBController          1.0.2b1com.apple.iokit.IONetworkingFamily          3.0com.apple.iokit.IOUSBUserClient          5.5.5com.apple.iokit.IOAHCIFamily          2.3.1com.apple.iokit.IOUSBFamily          5.5.5com.apple.driver.AppleEFIRuntime          1.7com.apple.iokit.IOHIDFamily          1.8.1com.apple.iokit.IOSMBusFamily          1.1com.apple.security.sandbox          220.2com.apple.kext.AppleMatch          1.0.0d1com.apple.security.TMSafetyNet          7com.apple.driver.DiskImages          345com.apple.iokit.IOStorageFamily          1.8com.apple.driver.AppleKeyStore          28.21com.apple.driver.AppleACPIPlatform          1.7com.apple.iokit.IOPCIFamily          2.7.3com.apple.iokit.IOACPIFamily          1.4com.apple.kec.corecrypto          1.0AppleKeyStore          28.21com.apple.driver.AppleACPIPlatform          1.7com.apple.iokit.IOPCIFamily          2.7.3com.apple.iokit.IOACPIFamily          1.4com.apple.kec.corecrypto          1.0System Profile:Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MBGraphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MBMemory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8394, 0x393731363434412028393736363434412900Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8394, 0x393731363434412028393736363434412900AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.16)Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial portsNetwork Service: Wi-Fi, AirPort, en1Serial ATA Device: WDC WD10JPVT-22A1YT0, 1 TBSerial ATA Device: MATSHITADVD-R   UJ-898USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3-----------------I don&#x27;t see Adobe listed in the report so I&#x27;m wondering if the problem is inherently a Mac Problem.Anyonle else have the same problem?Got a solution?Joshua H.

Templeton Peck · Answer

Contact Adobe support or post on their forums:  http://www.adobeforums.com