My son has locked his ipod touch and we cannot open it. We have connnected to itunes but it keeps telling us we need to put his password into the touch but...IT IS LOCKED! What do we do?
iPod touch (3rd generation)
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
my iPod touch is locked and will not let me punch in password anywhere! Even after connecting to itunes it tells me to punch in pass word but I cannot get screen to disable so i can punch in code! What do i do?
