ipad is disabled.. Recovery mode does not fix problem.
we have an iPad .. 24 hours old.. the wron password was entered too many times and it had disabled. The ipad had never been connected to itunes.
We followed the instructions the apple support site to put ipad into recovery mode...
Turn off with slide button.. hold finger on home button until connect to itunes picture came up.. connect to computer follow onscreen instructions to place in recovery mode.. then update.
We have tried this twice but still get error message on ipad.. "connect to itunes ipad is disabled. and on computer "you must enter pascode on ipad before it can be unsed with itunes"
Help.. not sure where to go from here
iPad