iTunes Cannot Open Key
Running on PC 64bit Windows 8. iTunes WAS working until Office 365 install. Thought iTunes was causing issue - in fact it wasn't. Now trying to reinstall.
Have scoured the support fixes and have done the following with the same result:
- Uninstalled iTunes from Control Panel
- Removed all folders and files left in Program Files and Program Files(x86)
- Rebooted
- Removed the TEMP folder under my username (only 2 files left that I could not figure out how to delete)
- downloaded most recent version of iTunes 11.0.2xx
- in the Download folder I have right clicked and run as administrator.
- Also did all this all over again and right clicked permissions, changed to compatibility with Windows 7 (this machine is Windows 8 - 64 bit)
- Updated permissions in regedit to be all permissions
- When run, the process gets to a certain point then I get the error message:
Could not open key: UNKNOW\Components\DA42B...Verify that you have sufficent access to that key or contact...
10. Then it rolls back the install and continues and I get this error message:
1. Could not open key: UNKNOW\Components\7ABFE...Verify that you have sufficent access to that key or contact...
11. When it finishes, it tells me that it can't start services.
12. I go to control panel and try to start services manually. I get this error message
1. Windows could not start the Apple Mobile device service on local computer Error 2: The system cannot find the file (because it wasn't installed...)
Any help would be greatly appreciated - I'm getting pretty good at uninstalling and deleting
iPhone 4, iOS 6.1.3
