1 Reply Latest reply: Apr 3, 2013 5:59 PM by CMCSK
trudygardner Level 1 (0 points)

Brand new Mac Book Pro. Tracking pad used to allow me to double-click to open a folder on the desktop. No longer working. Anyone know why?

MacBook Pro, OS X Mountain Lion (10.8.3)
  • CMCSK Level 6 (10,717 points)

    Please describe in detail all you have attempted to do in order to resolve the issue.


    Solution may be found if you search in the "More Like This" section over in the right column.


    You are still under warranty.  Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty. 


    #1 - You have 14 days from the date of purchase to return your computer with no questions asked.


    #2 - You have 90 days of FREE phone tech support.


    #3 - You have the standard one year Apple warranty.


    #4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.




    Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.