4 Replies Latest reply: Jun 17, 2013 1:34 PM by gbrl222
hutchst1766 Level 1 (0 points)

When I plug my ipod touch into my logitech speaker system it does not play....I can hear the music faintly but somethiing is obviously wrong.

I plugged my wife's ipod in and it works fine.

Any suggestions.


iPod (5th generation)
  • lllaass Level 10 (176,069 points)

    Does your wife also have a 5G iPod?

  • hutchst1766 Level 1 (0 points)

    no, she has a prior version

  • lllaass Level 10 (176,069 points)

    Reset the dock

    Try the following. However, it may not be compatible with the 5G. Have you went to the dock manufacturers support site? Maybe ther is a firmware update.

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

  • gbrl222 Level 1 (0 points)

    Thanks for all your help, but I have spent 3 days dealing with this thing to where it has aggravated me to the point that apple can just have it back.  I has broght more heartache than joy.