Search feature on Google Earth crashes

Question

Level 1

32 points

Search feature on Google Earth crashes

I have used Google Earth for the Mac for a few years without any trouble. Now, it crashes whenever I enter a search term and click the Search button. The version of Google Earth is 7.0.3.8542 (2/26/2013). I downloaded and reinsalled, but that didn't correct the problem. This is a free version. I haven't had this problem until I installed MacOS 10.8.3. There was no problem when using 10.8.2. Is there a remedy? Has anyone else had this problem with 10.8.3?

iPhone 4S, iOS 6.1.3, MacPro early 2008, OSX 10.8.3

Posted on Apr 3, 2013 4:52 PM

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Answer 1

Apr 3, 2013 5:04 PM in response to JoBo

It's probably best if you ask Google this question, as it's their application.

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Answer 2

JoBo Author

Level 1

32 points

Apr 4, 2013 11:23 AM in response to William Lloyd

There's a lot of chatter on the Google Product Forum. MacOS 10.8.2 and .3 crash during search on Google Earth version 7, but not on version 6. I submitted a squawk to Google and to Apple's popup that appears at crash time. I guess I'll sit this one out until Google and/or Apple produce a fix. Going back to GE version 6 has problems with automatic updates to 7 but some tinkerers block the update feature. I don't want to mess with that stuff, so I'll just use GE by hand and by using My Places. Hopefully, this info will be useful to someone else.

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Answer 3

Apr 8, 2013 12:17 PM in response to JoBo

Bump. Have same problem. Very annoying. I reverted to version 6, only to have it automatically update back to 7.

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Answer 4

Eric Root

Level 10

685,287 points

Apr 8, 2013 12:46 PM in response to William Hamilton

As William Lloyd posted above, contact Google as this is their application.

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Answer 5

Apr 8, 2013 2:39 PM in response to Eric Root

Understand, but as Lloyd posted, have not had any luck with Google and thought maybe someone in the Mac community might have experienced this and has a course of action.

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Answer 6

pq40

Level 1

4 points

Apr 10, 2013 12:43 PM in response to JoBo

i have same problem--what i did do is 'logout' ---login as test or whatever---downloaded earth---it updated and worked fine----i am now going a little nuts only because i don't even know where to start

any one have an idea

thank u

pete

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Answer 7

Marschoo

Level 1

0 points

May 20, 2013 11:14 AM in response to JoBo

Removing the file

The exact path to the file is:

/Users/<your user>/Library/Internet Plug-Ins/Move_Media_Player.plugin

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Answer 8

JoBo Author

Level 1

32 points

May 20, 2013 1:04 PM in response to Marschoo

I tried this and it didn't work for me. I've gone back to GE 6.2. If someone else feels he need, Google Earth versions can be downloaded from a Google source at this address:

http://support.google.com/earth/bin/answer.py?hl=en&answer=168344&topic=2376075& ctx=topic

A window opens and you select whether you want the free or the pro version. The next window gives a list of versions and you pick the one you want.

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Answer 9

JoBo Author

Level 1

32 points

Jun 11, 2013 7:02 PM in response to JoBo

I've been using Google Earth 6.2 for over two months and there has been no automatic update of it to version 7. For me, that is a myth so far. GE 6.2 works well and I'm very happy with it.

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Answer 10

jdwurtz

Level 1

10 points

Jun 14, 2013 5:33 PM in response to JoBo

Google Earth 7.1.1.1580 consistently bombs off whenever I type an address in the search field and click the search button. This has been occuring for many months. The earlier version of Google Earth exhibits the identical bug.

I'm running Mac OS X 10.7.5.

Repairing permissions and running scripts did not fix the bug.

Very frustrating.

Hard to believe that Google releases software for which one of the most basic functions is buggy!

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Answer 11

JoBo Author

Level 1

32 points

Jun 14, 2013 6:14 PM in response to jdwurtz

The solution can be found by downloading Google Earth 6.2 at this address:

http://support.google.com/earth/bin/answ...5&ctx=topic

Then click on "Google Earth (free version) Direct Installer Links"

This has worked for me for over two months. Be careful to notice that the operating system you select is BELOW the dotted line. Instinct might make you want to click the one above the dotted line. I don't know why Google uses that way of doing things.

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Answer 12

Jun 21, 2013 6:47 PM in response to Marschoo

Thanks, this was the issue, just removing the file and now bersion 7.1 is working fine.

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Answer 13

Jun 26, 2013 4:10 PM in response to Marschoo

I removed the plugin and the search function works fine.

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Answer 14

tadren

Level 1

8 points

Oct 11, 2013 8:12 PM in response to Marschoo

I was glad I found yours and other post about two weeks ago.

Back then, I removed "Move_Media_Player.plugin" to resolve the annoying crash when searching in Google Earth for any address.

I had to look for your post again this week. I had to restore my hard drive with Time Machine, which matched the exact state of my hard drive back then... including the plugin.

Thanks.

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Answer 15

ReidMac

Level 1

10 points

Mar 6, 2014 7:09 AM in response to Marschoo

I'm on 10.8.5, just downloaded GE 7.1.2.2041 yesterday and really frustrated by the search feature crashing the program. Thanks for your tip, once I deleted the file, the search function works as it should!

Wonder what function the plug-in serves? Is it a GE file installed with the download?

BTW--When I searched for the plug-in, I had a little trouble locating it because it was dated "Oct 14 2009"--I expected the date to be more current-- Also the file was titled with dashes instead of underscores. "Move-Media-Player.plug"

Thanks again for posting the fix!

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