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iPod touch won't charge, not recognized by iTunes or Finder

Hi -


My iPod 4th gen - version 6.1.2 stopped charging midway, now not recognzed by iTunes or Finder. Battery won't charge. I have been through the diagnostics, reset, rebooted, etc. USB ports are OK...


Bad cable seems unlikely - it worked before...


I saw the advice about updating software, but if the device is not connected, so how could I do that?


Thanks,

David

MacBook, Mac OS X (10.6.6)

Posted on Apr 3, 2013 9:09 PM

Reply
5 replies

Apr 4, 2013 5:46 AM in response to Mountain Newbie

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar


and/or

Not Charge

- See:

iPod touch: Hardware troubleshooting

- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genus Bar of an Apple store.

Apple Retail Store - Genius Bar

Apr 4, 2013 10:33 AM in response to Mountain Newbie

let the battery fully drain. After charging for an least an hour try

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

iPod touch won't charge, not recognized by iTunes or Finder

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