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User profile for user: Juls214
Juls214 Author
User level: Level 1
0 points

Safari keeps crashing when I try to open a new tab

I turned off the extensions but it keeps crashing. It doesn't crash right away, it is mostly when I click a link or try to open a new tab. What can I do? This is the report it shows:


Process: Safari [19931]

Path: /Applications/Safari.app/Contents/MacOS/Safari

Identifier: com.apple.Safari

Version: 6.0.2 (7536.26.17)

Build Info: WebBrowser-7536026017000000~2

Code Type: X86-64 (Native)

Parent Process: launchd [184]



Date/Time: 2013-04-04 11:19:22.484 -0500

OS Version: Mac OS X 10.7.5 (11G63b)

Report Version: 9



Interval Since Last Report: 60357 sec

Crashes Since Last Report: 14

Per-App Interval Since Last Report: 62103 sec

Per-App Crashes Since Last Report: 11

Anonymous UUID: BD7F103F-AC9A-4622-80E7-BCA66B3B7455



Crashed Thread: 14 CVDisplayLink



Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000039



VM Regions Near 0x39:

-->

__TEXT 000000010f0d6000-000000010f0d7000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari



Application Specific Information:

objc[19931]: garbage collection is OFF



Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fff93e1c67a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff93e1bd71 mach_msg + 73

2 com.apple.CoreFoundation 0x00007fff8dbc850c __CFRunLoopServiceMachPort + 188

3 com.apple.CoreFoundation 0x00007fff8dbd0c74 __CFRunLoopRun + 1204

4 com.apple.CoreFoundation 0x00007fff8dbd0486 CFRunLoopRunSpecific + 230

5 com.apple.HIToolbox 0x00007fff98bb32bf RunCurrentEventLoopInMode + 277

6 com.apple.HIToolbox 0x00007fff98bba56d ReceiveNextEventCommon + 355

7 com.apple.HIToolbox 0x00007fff98bba3fa BlockUntilNextEventMatchingListInMode + 62

8 com.apple.AppKit 0x00007fff95d12779 _DPSNextEvent + 659

9 com.apple.AppKit 0x00007fff95d1207d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135

10 com.apple.Safari.framework 0x000000010f12a34f -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 162

11 com.apple.AppKit 0x00007fff95d0e9b9 -[NSApplication run] + 470

12 com.apple.AppKit 0x00007fff95f8aeac NSApplicationMain + 867

13 com.apple.Safari.framework 0x000000010f2ef35a SafariMain + 166

14 com.apple.Safari 0x000000010f0d6f2c 0x10f0d6000 + 3884



Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff93e1e7e6 kevent + 10

1 libdispatch.dylib 0x00007fff99235786 _dispatch_mgr_invoke + 923

2 libdispatch.dylib 0x00007fff99234316 _dispatch_mgr_thread + 54



Thread 2:: WebCore: IconDatabase

0 libsystem_kernel.dylib 0x00007fff93e1dbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff988e6274 _pthread_cond_wait + 840

2 com.apple.WebCore 0x0000000110199b9b WebCore::IconDatabase::syncThreadMainLoop() + 107

3 com.apple.WebCore 0x00000001101976b4 WebCore::IconDatabase::iconDatabaseSyncThread() + 500

4 com.apple.JavaScriptCore 0x000000010fae038f _ZN3WTFL19wtfThreadEntryPointEPv + 15

5 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335

6 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13



Thread 3:: CoreAnimation render server

0 libsystem_kernel.dylib 0x00007fff93e1c67a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff93e1bd71 mach_msg + 73

2 com.apple.QuartzCore 0x00007fff9a196df5 CA::Render::Server::server_thread(void*) + 184

3 com.apple.QuartzCore 0x00007fff9a196d35 thread_fun + 24

4 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335

5 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13



Thread 4:: JavaScriptCore::BlockFree

0 libsystem_kernel.dylib 0x00007fff93e1dbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff988e6274 _pthread_cond_wait + 840

2 com.apple.JavaScriptCore 0x000000010f8a8fb6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118

3 com.apple.JavaScriptCore 0x000000010facad9a JSC::BlockAllocator::blockFreeingThreadMain() + 90

4 com.apple.JavaScriptCore 0x000000010fae038f _ZN3WTFL19wtfThreadEntryPointEPv + 15

5 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335

6 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13



Thread 5:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff93e1dbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff988e6274 _pthread_cond_wait + 840

2 com.apple.JavaScriptCore 0x000000010fa2d7b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212

3 com.apple.JavaScriptCore 0x000000010fa2d696 JSC::MarkStackThreadSharedData::markingThreadMain() + 214

4 com.apple.JavaScriptCore 0x000000010fae038f _ZN3WTFL19wtfThreadEntryPointEPv + 15

5 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335

6 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13



Thread 6:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff93e1dbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff988e6274 _pthread_cond_wait + 840

2 com.apple.JavaScriptCore 0x000000010fa2d7b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212

3 com.apple.JavaScriptCore 0x000000010fa2d696 JSC::MarkStackThreadSharedData::markingThreadMain() + 214

4 com.apple.JavaScriptCore 0x000000010fae038f _ZN3WTFL19wtfThreadEntryPointEPv + 15

5 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335

6 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13



Thread 7:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff93e1dbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff988e6274 _pthread_cond_wait + 840

2 com.apple.JavaScriptCore 0x000000010fa2d7b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212

3 com.apple.JavaScriptCore 0x000000010fa2d696 JSC::MarkStackThreadSharedData::markingThreadMain() + 214

4 com.apple.JavaScriptCore 0x000000010fae038f _ZN3WTFL19wtfThreadEntryPointEPv + 15

5 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335

6 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13



Thread 8:: Safari: SafeBrowsingManager

0 libsystem_kernel.dylib 0x00007fff93e1c67a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff93e1bd71 mach_msg + 73

2 com.apple.CoreFoundation 0x00007fff8dbc850c __CFRunLoopServiceMachPort + 188

3 com.apple.CoreFoundation 0x00007fff8dbd0c74 __CFRunLoopRun + 1204

4 com.apple.CoreFoundation 0x00007fff8dbd0486 CFRunLoopRunSpecific + 230

5 com.apple.Safari.framework 0x000000010f2a0ec6 Safari::MessageRunLoop::threadBody() + 106

6 com.apple.JavaScriptCore 0x000000010fae038f _ZN3WTFL19wtfThreadEntryPointEPv + 15

7 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335

8 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13



Thread 9:: com.apple.NSURLConnectionLoader

0 libsystem_kernel.dylib 0x00007fff93e1c67a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff93e1bd71 mach_msg + 73

2 com.apple.CoreFoundation 0x00007fff8dbc850c __CFRunLoopServiceMachPort + 188

3 com.apple.CoreFoundation 0x00007fff8dbd0c74 __CFRunLoopRun + 1204

4 com.apple.CoreFoundation 0x00007fff8dbd0486 CFRunLoopRunSpecific + 230

5 com.apple.Foundation 0x00007fff8d8adfd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335

6 com.apple.Foundation 0x00007fff8d8a272a -[NSThread main] + 68

7 com.apple.Foundation 0x00007fff8d8a26a2 __NSThread__main__ + 1575

8 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335

9 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13



Thread 10:: com.apple.CFSocket.private

0 libsystem_kernel.dylib 0x00007fff93e1ddf2 __select + 10

1 com.apple.CoreFoundation 0x00007fff8dc19c8b __CFSocketManager + 1355

2 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335

3 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13



Thread 11:

0 libsystem_kernel.dylib 0x00007fff93e1e192 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff988e4594 _pthread_wqthread + 758

2 libsystem_c.dylib 0x00007fff988e5b85 start_wqthread + 13



Thread 12:

0 libsystem_kernel.dylib 0x00007fff93e1e192 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff988e4594 _pthread_wqthread + 758

2 libsystem_c.dylib 0x00007fff988e5b85 start_wqthread + 13



Thread 13:

0 libsystem_kernel.dylib 0x00007fff93e1e192 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff988e4594 _pthread_wqthread + 758

2 libsystem_c.dylib 0x00007fff988e5b85 start_wqthread + 13



Thread 14 Crashed:: CVDisplayLink

0 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x000000015e793c60 GhalInterface::getCommandBuffer(unsigned char**, unsigned char**, unsigned int*, unsigned int*) + 190

1 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x000000015e7b8e21 GHAL3D::CPrivateCommandTransport::FlushCommandBuffer(GHAL3D::FLUSH_TYPE, unsigned char) + 317

2 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x000000015e7b8bda g575SubmitPacketsToken + 46

3 libGPUSupport.dylib 0x000000015622a3a8 gpuiFinishFence + 78

4 libGPUSupport.dylib 0x000000015622e1f8 gldFinishObject + 35

5 GLEngine 0x000000015ab96b6e gleFinishFence + 98

6 com.apple.QuartzCore 0x00007fff9a1f4286 _ZL17view_state_finishP12_CAViewState + 56

7 com.apple.QuartzCore 0x00007fff9a1f2f03 _ZL9view_drawP7_CAViewdPK11CVTimeStampb + 1372

8 com.apple.QuartzCore 0x00007fff9a1f296e _ZL17view_display_linkdPK11CVTimeStampPv + 134

9 com.apple.QuartzCore 0x00007fff9a1f27ee link_callback + 246

10 com.apple.CoreVideo 0x00007fff8f05939b CVDisplayLink::performIO(CVTimeStamp*) + 259

11 com.apple.CoreVideo 0x00007fff8f058698 CVDisplayLink::runIOThread() + 662

12 com.apple.CoreVideo 0x00007fff8f0583e9 _ZL13startIOThreadPv + 148

13 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335

14 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13



Thread 14 crashed with X86 Thread State (64-bit):

rax: 0x0000000010004002 rbx: 0x00007fe65c338d80 rcx: 0x000000000000001c rdx: 0x000000000000005c

rdi: 0x0000000000000000 rsi: 0x0000000000000003 rbp: 0x0000000160210650 rsp: 0x00000001602105c0

r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x00000000000010bc r11: 0x0000000000000206

r12: 0x0000000010004002 r13: 0x0000000000000001 r14: 0x00007fe65c336ed0 r15: 0x00007fe65d069000

rip: 0x000000015e793c60 rfl: 0x0000000000010202 cr2: 0x0000000000000039

Logical CPU: 2



Binary Images:

0x10f0d6000 - 0x10f0d6fff com.apple.Safari (6.0.2 - 7536.26.17) <712FC0E4-1F7C-3C6F-A65F-8F9EDE304463> /Applications/Safari.app/Contents/MacOS/Safari

0x10f0dd000 - 0x10f57ffff com.apple.Safari.framework (7536 - 7536.26.17) <8C9589AE-EA24-3360-812B-DBAE560FBE7F> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari

0x10f8a2000 - 0x10fb3cff7 com.apple.JavaScriptCore (7536 - 7536.26.15) <DE475475-D66E-3BF3-9AA6-422601989CF6> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore

0x10fbe8000 - 0x10fd6cfff com.apple.WebKit (7536 - 7536.26.17) <8FC2CDD6-82DB-3ECE-A5C1-5CDA0E0575F1> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit

0x10fe5c000 - 0x110036ff7 com.apple.WebKit2 (7536 - 7536.26.17) <581B0D94-3749-3DFC-B15B-68E026AF5942> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2

0x110193000 - 0x111139ff7 com.apple.WebCore (7536 - 7536.26.15) <BB07086A-227A-3817-BFED-4DF34E04CD56> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore

0x111b50000 - 0x111b51ff2 +cl_kernels (??? - ???) <AB9798A0-A8B0-496C-A736-0244E09B1741> cl_kernels

0x111c40000 - 0x111c40ff3 +cl_kernels (??? - ???) <9EAE4C4B-E163-429A-A2BD-87AB9445643C> cl_kernels

0x156227000 - 0x156235fff libGPUSupport.dylib (??? - ???) <9FF8DDA2-7CB1-3888-8AAE-227C7691CB98> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib

0x157154000 - 0x157157ff7 libCoreFSCache.dylib (??? - ???) <0D155750-7910-32C5-8327-924FC1089442> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib

0x157621000 - 0x15762bfef libcldcpuengine.dylib (2.0.19 - compatibility 1.0.0) <4572AD1E-D1D1-3412-AFCC-D37037B1FAB5> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib

0x1576f1000 - 0x1576f1ff1 +cl_kernels (??? - ???) <A267B27F-8A7F-4E72-BEB9-56CF98A5A699> cl_kernels

0x1576f3000 - 0x157792ff7 unorm8_bgra.dylib (2.0.19 - compatibility 1.0.0) <47DA7D73-C52D-322F-A08F-4DB320A65373> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib

0x1577b5000 - 0x1577b6ff3 +cl_kernels (??? - ???) <D5350652-24E0-41ED-AE81-4642B42F3683> cl_kernels

0x1578df000 - 0x1578e0ff3 +cl_kernels (??? - ???) <9151C4FB-E028-43E3-A7C2-063075656B3C> cl_kernels

0x15a15b000 - 0x15a160ff7 libgermantok.dylib (??? - ???) <307E75E1-76E9-3CF6-A13A-AFB92FD7BC5B> /usr/lib/libgermantok.dylib

0x15a35d000 - 0x15a38bff7 GLRendererFloat (??? - ???) <06CA5D0B-BC5F-3CC7-836D-A02F7DB92BE8> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat

0x15aa8f000 - 0x15ac47fff GLEngine (??? - ???) <59179FEC-D0E2-38B3-BD49-765506A645AC> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine

0x15e605000 - 0x15e75ffff libGLProgrammability.dylib (??? - ???) <90390984-70BC-365C-AB3E-16C35C4240CB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib

0x15e791000 - 0x15eb78fe7 com.apple.driver.AppleIntelHD3000GraphicsGLDriver (7.32.12 - 7.3.2) <5C9C9474-BA99-33A6-BAD8-628224491FED> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver

0x7fff6ecd6000 - 0x7fff6ed0abaf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld

0x7fff8d7ce000 - 0x7fff8d7f2fff com.apple.RemoteViewServices (1.5 - 44.2) <A0417D7F-22E9-3FD8-AC55-67654D8E93EB> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices

0x7fff8d7ff000 - 0x7fff8d816fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport

0x7fff8d817000 - 0x7fff8d847ff7 com.apple.DictionaryServices (1.2.1 - 158.3) <5E2EBBFD-D520-3379-A431-11DAA844B8D6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices

0x7fff8d848000 - 0x7fff8db61fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x7fff8db62000 - 0x7fff8db6dff7 com.apple.DisplayServicesFW (2.5.4 - 323.3) <5E7F7A88-9313-3C31-87BD-80F3361DA338> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices

0x7fff8db6e000 - 0x7fff8db8dfff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib

0x7fff8db8e000 - 0x7fff8db97ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib

0x7fff8db98000 - 0x7fff8dd6cff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7fff8dda6000 - 0x7fff8ddd3fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib

0x7fff8ddd4000 - 0x7fff8de00ff7 com.apple.CoreServicesInternal (113.19 - 113.19) <74532B3B-EDE0-3553-9BED-F02B9CDF1FF7> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal

0x7fff8de01000 - 0x7fff8de01fff libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib

0x7fff8e02e000 - 0x7fff8e128ff7 com.apple.DiskImagesFramework (10.7.4 - 331.7) <BEBA6D78-08E0-3B99-B77B-A5CBF3344834> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages

0x7fff8e129000 - 0x7fff8e130ff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore

0x7fff8e131000 - 0x7fff8e135fff libdyld.dylib (195.5.0 - compatibility 1.0.0) <380C3F44-0CA7-3514-8080-46D1C9DF4FCD> /usr/lib/system/libdyld.dylib

0x7fff8e1b9000 - 0x7fff8e1ccff7 libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib

0x7fff8e1cd000 - 0x7fff8e2b1ff7 com.apple.CoreServices.OSServices (478.49 - 478.49) <E5BF2069-ED1A-31F5-AFC2-4A530BD467AA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices

0x7fff8e2b2000 - 0x7fff8e3b4fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib

0x7fff8e3b5000 - 0x7fff8e3c3fff com.apple.NetAuth (3.1 - 3.1) <FE7EC4D7-5632-3B8D-9094-A0AC8D60EDEE> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth

0x7fff8e3c4000 - 0x7fff8e3d1ff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <3373D310-3B10-3DD1-B754-B7B138CD448D> /usr/lib/libbz2.1.0.dylib

0x7fff8e3d2000 - 0x7fff8e77cfe7 com.apple.MediaToolbox (1.0 - 705.94) <0719E69C-3275-3BD9-AD04-27DBADEB6E03> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x

0x7fff8e77d000 - 0x7fff8e861e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib

0x7fff8e862000 - 0x7fff8e867fff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib

0x7fff8e868000 - 0x7fff8e9f3ff7 com.apple.QTKit (7.7.1 - 2339) <2BC2CF44-CEAF-3D3B-A250-CA59D6AFB0B0> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

0x7fff8ea41000 - 0x7fff8ead3ff7 com.apple.CorePDF (3.1 - 3.1) <F81F99A9-7FF6-3A6A-92C7-78C76BA35777> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF

0x7fff8ec6a000 - 0x7fff8ec71fff libGFXShared.dylib (??? - ???) <D3598924-B167-372E-8C9F-1BBF68852542> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib

0x7fff8ec72000 - 0x7fff8ecb8fff libcurl.4.dylib (7.0.0 - compatibility 7.0.0) <2C442396-1006-3765-92D2-60869D4641CE> /usr/lib/libcurl.4.dylib

0x7fff8ecb9000 - 0x7fff8ece1fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis

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0x7fff9426d000 - 0x7fff942bfff7 libGLU.dylib (??? - ???) <DB906997-0F70-3469-BA0E-2F1DDBEAD8D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

0x7fff94993000 - 0x7fff949d5ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib

0x7fff949d6000 - 0x7fff949e8ff7 libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <6245B497-784B-355C-98EF-2DC6B45BF05C> /usr/lib/libsasl2.2.dylib

0x7fff949e9000 - 0x7fff94a2dff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <B2A38D2C-7E82-34C5-8896-48C37B0E64A3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

0x7fff94a2e000 - 0x7fff95012fff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib

0x7fff95068000 - 0x7fff95091ff7 com.apple.framework.Apple80211 (7.4.1 - 741.1) <F60DA830-84ED-3473-8DE8-611A9D9B56FF> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

0x7fff953c0000 - 0x7fff95887fff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght

0x7fff9598b000 - 0x7fff9598bfff com.apple.quartzframework (1.5 - 1.5) <2C13AE76-C86B-3D48-A583-121689190F74> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

0x7fff9598c000 - 0x7fff959b7fff libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib

0x7fff959da000 - 0x7fff95aa1ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync

0x7fff95aa2000 - 0x7fff95baffff libJP2.dylib (??? - ???) <053950A7-6B92-320E-A6D7-808CE424F1AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib

0x7fff95bb0000 - 0x7fff95bf0fff libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib

0x7fff95c3a000 - 0x7fff95c49fff com.apple.opengl (1.8.1 - 1.8.1) <51B34133-CEE3-3FC6-82AC-ADF567AE673C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x7fff95c4a000 - 0x7fff95cbafff com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

0x7fff95cbb000 - 0x7fff95cfdfff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation

0x7fff95cfe000 - 0x7fff95d09fff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

0x7fff95d0a000 - 0x7fff96910fff com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x7fff96979000 - 0x7fff969bafff com.apple.QD (3.40 - ???) <47674D2C-BE88-388E-B1B0-03F08BFFE5FD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD

0x7fff969bb000 - 0x7fff96a3efef com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

0x7fff96abc000 - 0x7fff96ae7ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib

0x7fff96b2f000 - 0x7fff96b30ff7 libsystem_sandbox.dylib (??? - ???) <2A09E4DA-F47C-35CB-B70C-E0492BA9F20E> /usr/lib/system/libsystem_sandbox.dylib

0x7fff96b31000 - 0x7fff96b40fff libxar.1.dylib (??? - ???) <9E05C939-6CBF-38E7-8915-86278F7DB6C7> /usr/lib/libxar.1.dylib

0x7fff96b41000 - 0x7fff96d6bfe7 com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x7fff96d6c000 - 0x7fff96d74fff libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib

0x7fff96e27000 - 0x7fff96e34fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <72C53E7B-C222-3BE5-9984-FDC328CC4846> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib

0x7fff96e3a000 - 0x7fff96f3bfff com.apple.QuickLookUIFramework (3.2 - 500.18) <56A13D40-9A61-3B98-85ED-B1C7075A88FB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI

0x7fff97d44000 - 0x7fff98177ff7 com.apple.VideoToolbox (1.0 - 705.94) <72AD524C-0616-3C69-BA1F-8D444F97F5A2> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x

0x7fff98194000 - 0x7fff98199fff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib

0x7fff9819a000 - 0x7fff9821fff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

0x7fff98607000 - 0x7fff98621fff com.apple.CoreMediaAuthoring (2.0 - 891) <C7A92C52-AD9F-3CF1-86D5-C0714118935C> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring

0x7fff98622000 - 0x7fff98634ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib

0x7fff98635000 - 0x7fff9863cfff libCGXCoreImage.A.dylib (600.0.0 - compatibility 64.0.0) <1116CD6D-E7AD-375F-A691-B9DF6609FEAD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib

0x7fff9863d000 - 0x7fff986b3fff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication

0x7fff986b4000 - 0x7fff98711ff7 com.apple.QuickLookFramework (3.2 - 500.18) <C36371BF-E1F6-3DF7-83EA-CE96FCDCE4C4> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook

0x7fff98712000 - 0x7fff987f1fff com.apple.ImageIO.framework (3.1.2 - 3.1.2) <E982B3FF-4788-3FA2-B9F1-53E44E2EA9BA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO

0x7fff987f2000 - 0x7fff98893fff com.apple.LaunchServices (480.40 - 480.40) <C936A07F-0CF8-3F8E-BDB3-76AA7611B4CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices

0x7fff98894000 - 0x7fff98971fef libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib

0x7fff98990000 - 0x7fff98990fff com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x7fff98991000 - 0x7fff98998fff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

0x7fff98999000 - 0x7fff989d8fff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE

0x7fff989e1000 - 0x7fff98b17fff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage

0x7fff98b48000 - 0x7fff98bb0ff7 com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <9987DC46-2A96-3BA0-B88B-04E573C0AD9B> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x7fff98bb1000 - 0x7fff98eddfff com.apple.HIToolbox (1.9 - ???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

0x7fff99204000 - 0x7fff99205ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib

0x7fff99232000 - 0x7fff99240fff libdispatch.dylib (187.10.0 - compatibility 1.0.0) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib

0x7fff99253000 - 0x7fff99293fe7 libGLImage.dylib (??? - ???) <0B7DAB2B-F1C6-39C7-B864-61EF683B6656> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib

0x7fff99294000 - 0x7fff992cffff com.apple.LDAPFramework (3.2 - 120.2) <275D4298-C435-3E98-AA25-95D9D0A56550> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP

0x7fff992d0000 - 0x7fff992f4fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x7fff992f5000 - 0x7fff99357ff7 com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion

0x7fff99358000 - 0x7fff9935afff libCVMSPluginSupport.dylib (??? - ???) <982F1ED4-3CBB-3161-8BEA-8A980C27FCC1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib

0x7fff9936e000 - 0x7fff993e4ff7 libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib

0x7fff9969f000 - 0x7fff99744fff com.apple.ink.framework (10.7.5 - 113) <1AE6676D-490A-36C2-B6CC-00F93AEB31DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink

0x7fff99745000 - 0x7fff997b8fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib

0x7fff9a0f7000 - 0x7fff9a15fff7 com.apple.coreui (1.2.2 - 165.11) <9316266A-39CA-3EC7-9C9E-726462CEFF4D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x7fff9a160000 - 0x7fff9a160fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x7fff9a176000 - 0x7fff9a17bfff libGIF.dylib (??? - ???) <58A4492D-AAE7-3B8F-8B06-62867471A3EE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x7fff9a17c000 - 0x7fff9a193fff com.apple.CFOpenDirectory (10.7 - 146) <E71AE4A2-F72B-35F2-9043-9F45CF75F11A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory

0x7fff9a194000 - 0x7fff9a334ff7 com.apple.QuartzCore (1.7 - 270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x7fff9a335000 - 0x7fff9a339fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib

0x7fff9a4d1000 - 0x7fff9a4e6fff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x7fff9a4e7000 - 0x7fff9a4eafff com.apple.AppleSystemInfo (1.0 - 1) <111B6F69-3FBD-3860-BCF8-1DF02D9BED28> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo

0x7fff9a4eb000 - 0x7fff9a4effff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <35D606B1-7AD9-38E3-A2A9-E92B904BDDE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib

0x7fff9a5da000 - 0x7fff9a6e1fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib

0x7fff9a6e2000 - 0x7fff9a6e5ff7 com.apple.securityhi (4.0 - 1) <7146CB8E-B754-3B0E-A74E-77E9138A81C5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

0x7fff9a6e6000 - 0x7fff9a6fcff7 com.apple.ImageCapture (7.1.0 - 7.1.0) <1AD40E02-2126-377B-A0D2-CBB21D932558> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture

0x7fff9a6fd000 - 0x7fff9a768ff7 com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x7fff9a7d3000 - 0x7fff9a813ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <7D2E5016-A960-3ADE-B042-F74063E79550> /usr/lib/libcups.2.dylib



External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 26

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 131755

thread_create: 4

thread_set_state: 0



VM Region Summary:

ReadOnly portion of Libraries: Total=228.9M resident=130.4M(57%) swapped_out_or_unallocated=98.4M(43%)

Writable regions: Total=1.2G written=71.7M(6%) resident=139.7M(11%) swapped_out=0K(0%) unallocated=1.1G(89%)


REGION TYPE VIRTUAL

=========== =======

ATS (font support) 32.0M

ATS (font support) (reserved) 8K reserved VM address space (unallocated)

CG backing stores 3288K

CG image 164K

CG raster data 38.0M

CG shared images 3448K

CoreAnimation 2360K

CoreGraphics 16K

CoreImage 8K

CoreServices 2264K

IOKit 9792K

JS JIT generated code 128.0M

JS JIT generated code (reserved) 896.0M reserved VM address space (unallocated)

JS VM register file 4096K

JS garbage collector 644K

MALLOC 124.9M

MALLOC guard page 64K

Memory tag=240 4K

Memory tag=242 12K

Memory tag=251 68K

OpenCL 52K

OpenGL GLSL 1024K

SQLite page cache 3552K

STACK GUARD 56.1M

Stack 15.5M

VM_ALLOCATE 16.5M

__CI_BITMAP 80K

__DATA 19.3M

__IMAGE 528K

__LINKEDIT 62.5M

__TEXT 166.4M

__UNICODE 544K

mapped file 50.8M

shared memory 2644K

=========== =======

TOTAL 1.6G

TOTAL, minus reserved VM space 743.7M



Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f99

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)

Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST9500325ASG, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-8A8

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

MacBook Pro, Mac OS X (10.7.5)

Posted on Apr 4, 2013 9:23 AM

Reply
1 reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

Apr 4, 2013 10:24 AM in response to Juls214

Please read this whole message before doing anything.


This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.


Step 1


The purpose of this step is to determine whether the problem is localized to your user account.


Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”


While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


Test while logged in as Guest. Same problem?


After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.


*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.


Step 2


The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:


  • Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
  • When you see the gray Apple logo, release the shift key.
  • If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.


Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.


The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.


Test while in safe mode. Same problem?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Reply

Safari keeps crashing when I try to open a new tab

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