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My Ipod Touch Gen 5 will not show up in Itunes but it shows up under "My Computer" help!

1079 Views 9 Replies Latest reply: Apr 5, 2013 12:02 PM by Jdmays2010 RSS
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Apr 4, 2013 11:51 AM

I have a new Ipod touch gen 5. It shows up under my computer but not under devices in the side bar like it should with Itunes 11. I'm running the latest firmware for my new Itouch and the latest Itunes. I hope I don't have to uninstall my itunes as I have ALOT of music on it. I dont wanna lose it all. I'm running windows 8 and followed the tutorial to a "T" to try to fix the problem but nothing worked. I did everything except the last step. Even checking my Computer for Updates (Itunes will not run if updates to my PC are needed). Help Please!

iPod touch, iOS 6.1.3
  • lllaass Level 10 Level 10 (135,455 points)

    Try disabling your firewall. If successful then enable iTunes in the firewall. The sync test said:

    Current user is not an administrator.

    Next try running as administrator since the report said:

    Current user is not an administrator.

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