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HT2589: Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store

Learn about Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store

HT2589 Apple id problem

145 Views 1 Reply Latest reply: Apr 4, 2013 11:01 PM by King_Penguin RSS
Lukas T Calculating status...
Currently Being Moderated
Apr 4, 2013 6:44 PM

I purchased this iPhone from my stepmother and she changed her password so my app download doesn't goes to her new iPhone, so I made my new acc and moved here to brazil, now I try to update my apps and shows up her old acc and I don't know her password, know I want to update my apps, what can I do?

iPhone 4, iOS 6.1.3
  • King_Penguin Level 10 Level 10 (92,505 points)
    Currently Being Moderated
    Apr 4, 2013 11:01 PM (in response to Lukas T)

    Any apps and other content that was downloaded onto the phone via her account will remain tied to her account, so only her accountt will be able to update her apps. Are the apps that are showing updates yours or hers ?

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