11 Replies Latest reply: Jun 1, 2013 8:26 PM by Frank Abramonte1
Frank Abramonte1 Level 2 Level 2 (330 points)

Recently when playing You Tube videos I find that the playback overtakes the downloa, thereby stopping.

This happens with Safari and Firefox.

To clarify: The grey part of the progress bar does not stay ahead of the red playback bar.

I never had this problem before. I just switched from cable to Fios and have a higher band width then I had with cable.

I trashed the User>Home>Library>Preference, but that didn't fix the problem.

I have a 250GB HD with 172 GB available.

Any advice on how to correct this is appreciated.

Thanks.

  • kamyar. Level 1 Level 1 (5 points)

    First of all you should make sure that you have the latest version of Mac OSX. It's latest version is 10.6.8. Also you should make sure that you have the latest version of Safari browser on your Mac. If you have already have latest version of Safari browser and Mac OSX or updated your Safari browser and Mac OSX and this problem occurred again trying to download latest version of Flash Player and Shockwave Player. After downloading these two plugins for your browser if problem occurred again trying to reinstall your browsers.

     

    I hope your problem solve with these tricks.

  • Frank Abramonte1 Level 2 Level 2 (330 points)

    kamyar. thanks for the prompt reply. It seems to work fine now.

    I downloaded the updated Flash Player, and Shockwave Player.

    I never had Shockwave Player.

    I'm familiar with Flash Player, but don't know what Shockwave Player is or does.

    My Safari browser and OS are up to date.

    Again, thanks.

  • Frank Abramonte1 Level 2 Level 2 (330 points)

    Kaymar, I tried to show that you solved my problem, but it looks like I solved the problem.

    I must have clicked on the wrong button, or did I do it correctly?

    If it's wrong, can you fix it or let me know how I can correct it?

     

    Thanks for the prompt reply. It seems to work fine now.

    I downloaded the updated Flash Player, and Shockwave Player.

    I never had Shockwave Player.

    I'm familiar with Flash Player, but don't know what Shockwave Player is or does.

    My Safari browser and OS are up to date.

    Again, thanks.

  • kamyar. Level 1 Level 1 (5 points)

    You're welcome Frank. If you want to show that my reply solve your problem you can remove the "This solved my problem" from your reply first then mark my previous reply as "This solved my problem".

  • Frank Abramonte1 Level 2 Level 2 (330 points)

    kamyar., I tried everything I can think of and can't delete the solved from my post.

    Can you give me some instructions?

  • Frank Abramonte1 Level 2 Level 2 (330 points)

    Kamyar, sorry to say the problem started again.

    The video eiither doesn't begin automtically or the play progress bar catches up with the download bar and so it stops playing.

    This happens with Safari and Firefox.

    It worked fine last night and early this evening.

    Any other suggestions?

    Do you thing this is a problem with the Verizon Fios software?

    I will try calling them tomorrow and see what they say.

    Will post back with any answers.

  • Frank Abramonte1 Level 2 Level 2 (330 points)

    Kamyar, spoke to Verizon Tech about the problem. They ran download and upload test which were OK.

    The set up  sharing session and were abel to view the progress bar on the video and the video stopping midstream.

    They say the problem is not with their system and I should look into other possibilities.

    I'm open to suggestions from anyone reading this.

    Thanks

  • Frank Abramonte1 Level 2 Level 2 (330 points)

    kamyar., just got off the phone with Apple support.

    You were correct with your first suggestion on updating Flash  Player.

    Apparently when I updated it didn't work, so I had the same problem.

    The Apple tech walked me through installing Flash Player, and all is back to normal.

    Thanks again for your help.

  • Frank Abramonte1 Level 2 Level 2 (330 points)

    kamyar., or any other contributor:

    The original problem (see initial post above) has started again. The videos will play and then about 3 or 4 seconds will stop.

    Usually the next morning they will play through to the end.

    I tried playing them through Fire Fox and had the same problem.

    I don't think it's the browsers.

    Should I re install the OS, if yes, do I just install over the existing OS?

    I have the originall install discs which are upgrades to OS 10.6.

    Please advise.

    Thank you.

    PS: The problem started just after installing Photoshop Elements 11.

    I repaired permissions, deleted the cache and reset Safari.

  • Frank Abramonte1 Level 2 Level 2 (330 points)

    Last night a I came across a post that suggested the following to correct my problem:

     

    User>Home>Library>Safari move the following items to trash.

    Downloads.plist

    History.plist

    LastSession.plist

    TopSites.plist

    Webpageicons.db

     

    I followed the instructions and it worked.

    I havn't been able to find the post to thank the person, but thanks to  whom ever p;osted the instructions.

    I've kept a copy for future reference.

  • Frank Abramonte1 Level 2 Level 2 (330 points)

    I must post the outcome of all my problems with playing youtube videos.

    I performed a Verizon speed test and the outcome was above the speed expected.

    The Verizon tech happen to mention that I was on a wireless network, even though I'm also hardwired.

    I decided to shut off Airport, and it now works perfectly.

    Videos starts immediately, with no interuptions.

    Thanks for everyone's efforts.