Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can I not make a purchase for an iPhone app

I have bought a game and am now trying to buy an episode, but every time I try to buy it, I get a message saying that my purchas can not be completed and to contact apple support. How can I fix this?

iPhone 4, iOS 6.1, iPhone app

Posted on Apr 4, 2013 9:01 PM

Reply
1 reply

Apr 4, 2013 10:59 PM in response to Angash

If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

Why can I not make a purchase for an iPhone app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.