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ARD for windows ?

10085 Views 10 Replies Latest reply: Mar 5, 2014 8:40 AM by John Lockwood RSS
nicolas michel Level 1 Level 1 (75 points)
Currently Being Moderated
Apr 5, 2013 2:28 AM

Dear all

 

I'm during to invade a PC network with  Macs ;-)

The Windows based support team will greatly apperciate if they can remotely support mac from they PCs.

 

The problem is that from few versions, the Mac VNC server "VNC viewers may control screen with password" give me a login screen

instead of the logged user screen. For IT support, it's useless.

 

I found a VNC viewer software, Remotix, that handle Apple ARD authentication but the swiss keyboard mapping is not handled.

 

Is there any way to make the Apple VNC server share current session instead of opening new session ?

 

Or is there a way to install ARD on Windows ?

 

Or is there a Windows alternative to ARD ?

 

Or is there a plug-in for uVNC, RealVNC or TightVNC to handle Apple ARD authentication ?

 

Any help will be greatly appreciated !

 

Thanks

 

Nicolas Michel

  • Daniel Ball Level 2 Level 2 (225 points)
    Currently Being Moderated
    Apr 5, 2013 12:53 PM (in response to nicolas michel)

    A little off topic, but there is an ARD look alike for Windows.  Never used it, but have always had it bookmarked as it looked kewl.  http://italc.sourceforge.net

     

    Turning on VNC access for Windows I never thought it was encrypted.  Wouldn't trust it if it not encrypted.

  • Templeton Peck Level 9 Level 9 (57,665 points)
    Currently Being Moderated
    Apr 7, 2013 6:56 PM (in response to nicolas michel)

    Or is there a way to install ARD on Windows ?

     

    No

     

    Or is there a Windows alternative to ARD ?

     

    VNC

  • TeenTitan Level 4 Level 4 (2,410 points)
    Currently Being Moderated
    Apr 15, 2013 9:13 PM (in response to nicolas michel)

    it seems like some people are having some luck with vnc://user@address

     

    and some times rebooting vnc on the mac helps:

    ie:

    1. ssh into client
    2. sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart -deactivate
    3. sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart -activate

     

    And there is always Apple Product Feedback.

     

    And you could try realVNC.

  • John Lockwood Level 5 Level 5 (5,075 points)
    Currently Being Moderated
    May 23, 2013 5:27 AM (in response to nicolas michel)

    I have not found (previously) a fully compatible ARD/VNC client for Windows that handles the new Mountain Lion connection method. I will have a look at the Remotix you mentioned which I did see why it was not suitable for yourself.

     

    However what I do use that works for Windows users, is to have the Mac running Apple Remote Desktop Admin to also have installed RealVNC Server configured to share the screen via a different port number so as to not conflict. I then on the PC use the RealVNC client to connect to the RealVNC server. This uses a username and password and is an encrypted connection. Once the PC is connected it can use the ARD Admin software to control other Macs.

     

    Yes this requires installing an additional VNC server - but only one copy and if it is the only solution available you have to stop complaining and use it

  • John Lockwood Level 5 Level 5 (5,075 points)
    Currently Being Moderated
    May 23, 2013 5:55 AM (in response to John Lockwood)

    Argh! Remotix also does not work properly for UK keyboards (even when at both ends). I have sent their support team an email.

  • Logic Repair-Remote Support Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 5, 2014 7:46 AM (in response to nicolas michel)

    Hi Nicolas,

    My company uses the meraki dashboard system manager networks to manage the computers. The client can be pushed out via (AD Active Drectoy, or ARD Apple Remote Desktop) to your windows computers and you can support the windows from a mac using eihter web browswer or built in VNC viewr."screen share" also, from the windows side you can support macs by using the the untra VNC application. its very easy to setup and it works. we support companys with 10-400 computers in mixed enviruoments. this was one of the biggest hurtels we had to endevor.

    I hope this message finds you well.

     

     

    Thanks,

     

    -John

  • John Lockwood Level 5 Level 5 (5,075 points)
    Currently Being Moderated
    Mar 5, 2014 8:40 AM (in response to nicolas michel)

    Supposedly now Remotix has fixed the keyboard mapping problem for international keyboard layouts. This is as of version 2.0.2 released in December 2013. I have not yet retested this issue.

     

    International keyboard input

    No headache entering text in multiple languages. Remotix fully supports international and multilanguage keyboard input.

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