(bootcamp) graphics card crash when playing games

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Level 1

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(bootcamp) graphics card crash when playing games

Firstly apologies if I've put this in the wrong section of the forum... this is the most applicable I could find.

Having tried to enquire at the good folks of AMD, they told me I needed to see apple. Finding a support email is nigh on impossile - so either that or advice on this issue would be greatly appreciated!

I have a boot camp partition on a mid 2011 macbook pro - my graphics card is Radeon HD 6750M.

I have recently been experiencing graphics card crashes when playing games.

There is no boot camp update available, so I am forced to update the driver manually. Trying to use the automated detection/installation tool on the ATI site resulted in the error "your computer doesn't have a proper graphics adapter"

When I located and downloaded the mac bootcamp drivers from the ATI site site, and I tried to install these it was unable to detect my existing microsoft C++ distributable or install its own - so the installation failed.

All advice welcome!

MacBook Pro, OS X Mountain Lion (10.8.1)

Posted on Apr 5, 2013 6:15 AM

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Answer 1

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cbs20

Level 4

2,796 points

Apr 5, 2013 6:25 AM in response to Jennynot

Your crashing may be due to heat problems. Download Lubbos Fan control in Windows and start the fans with this application before entering the game. Windows does a poor job of temp management compared to OS X.

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Answer 2

Jennynot Author

Level 1

2 points

Apr 5, 2013 6:33 AM in response to cbs20

I will try this, though I don't think it is the issue as my laptop stand has an inbuilt fan running anyway. But you know, if it's a nice simple fix like that I'll be happy!

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Answer 3

cbs20

Level 4

2,796 points

Apr 5, 2013 6:39 AM in response to Jennynot

Yeah those stand fans help, but only a little bit. The problem with Windows is that it speeds up the internal fans too late, which can result in a crash.

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Answer 4

Jennynot Author

Level 1

2 points

Apr 5, 2013 7:14 AM in response to cbs20

yeah - it *might* have fixed my issue - or at least it hasn't crashed yet... jynxed it now ofcourse ;p I have acouple of questions though...

Why did this just start happening - I've played other games and this game before without these crashing issues?

I'm worried about configuring this fan thing correctly - lots of 'if your hardware gets damages it's not my problem' warnings on the software site. I know there's only 4 options - how do I ensure I select the right one? ie I thought I had a unibody macbook pro but it can't find the second GPU?

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