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dvaaland Level 1 (0 points)

I went from iOS 6.0 to iOS 6.1.3 last week and now I have "No service". Happend right after update. I have done everything I can to try to fix it except restore to earlier iOS, which is not possible with iPhone 4S. My SIM works fine in my older iPhone 4 with iOS 6.0.

 

I have tried to reset all settings, network settings, restore from DFU mode, recover/restore mode. As a fresh phone. NOTHING makes a difference.

 

Anyone else having this problem? I now have a feeling that I have to pay for it to be fixed (probably just giving me a new phone). All just because I wanted to update my iPhone. This is Apple's fault, not mine. Thank you.


iPhone 4S, iOS 6.1.3
  • razmee209 Level 7 (30,326 points)

    You do know that "no service" has nothing to do with Apple but with your phone carrier.  So suggest you contact your phone carrier.

  • dvaaland Level 1 (0 points)

    Did you read what I wrote? It happend exactly when I updated to iOS 6.1.3 AND it works fine on my iPhone 4 with iOS 6.0. It also works on other iPhones with 6.1.3. It has NOTHING to do with my phone carrier.

  • razmee209 Level 7 (30,326 points)

    Yes I read your post.  you can either live with no service or do as I suggested and ask your carrier or if you feel its not the carrier then make an appointment with apple.

     

    I updated to 6.1.3 the day it came out and didn't have any issues.

  • vhj Level 2 (200 points)
  • dvaaland Level 1 (0 points)

    I have talked to both my carrier and Apple. As Apple told me, something probably went wrong while updating. The reason Im asking here is to see if people has been able to fix this issue. Obviously iOS 6.1.3 works for most people, if not, Apple wouldnt have released it.

  • dvaaland Level 1 (0 points)

    Thank you, but obviously I have tried this...

  • vhj Level 2 (200 points)

    If you have a no service  error, try getting a new simcard and restoring with that sim in the device.

  • bigbrobg Level 1 (0 points)

    I have this 'no service' issue after upgrading to 6.1.3!

    When I am working with phone, everything is ok, coverage is full, but if I leave the phone for few minutes, after 'waking up', the result is 'no service'.

     

    Reset the phone, network nor even email turn off help.

    New sim card not helping as well.

    This happend on my two new iPhones 5 with this iOS!

     

    And WHY there is not an option for iOS version revert? This would help for most ppl having issues!

  • bigbrobg Level 1 (0 points)

    Only thing that is working for now - turn off 3G, restart the phone.

    No idea how long it will work.

  • Courcoul Level 6 (12,996 points)

    I've been getting those No Service spasms at odd and unpredictable occasions ever since I got the phone. Originally with 6.0.1, has continued on thru 6.1.1, 6.1.2 and now 6.1.3. So yeah, it's the carrier and Apple's off the hook on this one. Two things to try that have worked for me: first try putting the device in Airplane Mode for a short while (turns off all the radios) then back in normal mode. About 2/3 of the time that works for me. Else will have to turn off the phone and back on again.

     

    Can't turn off 3G in my case, since that control has been replaced by LTE. And fiddling with that has no effect. I normally have LTE off for better battery performance and turn it on when I need fast downloads.

  • motoSport Level 1 (0 points)

    I have exactly the same problem with you...did you find a solution for this one ?

  • bigbrobg Level 1 (0 points)

    before a hour I tried to reset the phone. all software, downloaded data and etc has been erased.

    after the restore, things are looking.. fine and I hope the issue is resolved.

    Will write soon with more info.

  • motoSport Level 1 (0 points)

    It's funny i have made the same thing and things look ok for the moment also... I will post if problem solved.

    Thanks.

  • maans88 Level 1 (0 points)

    Ok, I had the same issue, my phone is unlocked(iphone 5 with 6.1.3). So I went to the apple store and had it replaced. it worked good for a day and started doing the same thing. When the apple tech replaced my phone, he transfered my screen protector to the new one.

     

    so I thought it was my sim card, I put in my sisters sim card from a different carrier and it did the same, so then I was like let me take off the screen protector, and that was it.

     

    so guys, if you have a screen protector on your phone and it's doing "low signal", "No Service", "Searching", "Full bars cycle" then take off the screen protector. so far my phone is working normal.

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