Coating damage when cleaning 15-inch Retina MBP
Has anyone else found that the surface gloss coating is crazing (marking) when cleaning with water and microfibre cleaning cloth?
No.
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4 replies
Although I don't have a retina model I do know that there really isn't any covering like glass over the screen and basically it is just a RAW screen. There have been reports of pixels exploding on the Retina screen that actually leaves a depression, hole, in the surface that can be felt when running your finger across it.
So I would be extra careful in how and what you use to clean the retina screen.
Good Luck & Best Wishes.
Bookmarking this, as this is the second screen I am on for this issue, and I've just found another spot tonight. So not amused.
After I posted the initial question about the screen's deterioration on April 6 2013, the condition worsened dramatically, spreading across the entire face of the Retina display. As soon as my local AppleStore Genius Team saw the screen's condition, they immediately replaced the offending component under warranty.
However, I am now on my SECOND replacement screen for my "mid-2012" 15-inch MBP-R.
Apple performed the exchanges immediately and without any question – the first replacement was covered by the standard initial 12-months' purchase warranty and most recently, the second screen was replaced in November 2013 – under AppleCare.
AppleStore Genius staff stated on both occasions that they had never before seen such a strange effect.
The damage was occurring BENEATH the screen surface .. as though a chemical in the substrate laminate adhesive was deteriorating quite rapidly over a rather short timeframe.
Fortunately, I recognised and reported the second occurrence of the subscreen deterioration quite early into its development – it was beginning beneath the black screen mask on the lefthand edge of the screen and had not spread beneath the Retina's colour display area – so I expect that an Apple techie will be watching the expansion of the malignant blemish with great interest/apprehension in the coming weeks!
If anyone reading this post experiences anything remotely similar on their MacBook Pro Retina display, rush it straight into the nearest AppleStore Genius Bar!
Coating damage when cleaning 15-inch Retina MBP