Can anyone point me in the right direction? Our itouch 4th gen camera shutter will not open.
Thank You!
Ava
iPod touch, iOS 6.1.3
1. Double-click the Home button to reveal Task Bar at bottom
2. Hold the Camera app down for a second or two until you see the minus sign
3. Tap the minus sign to close app
4. Re-launch the app and test
Note: If necessary close all apps in the Task Bar
If the above does work, it's very likely the the shutter is jam.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
itouch 4th gen camera will not open?
