TS1382: iPod troubleshooting basics and service FAQ
Learn about iPod troubleshooting basics and service FAQQ: Nano has apple symbol and wont allow me to do anything. I tried to reset. Symbol goes off, but comes right back on.&nb ... Nano has apple symbol and wont allow me to do anything. I tried to reset. Symbol goes off, but comes right back on. Any ideas? more
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Helpful answers
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Apr 6, 2013 11:38 AM in response to Dunar888by Kenichi Watanabe,Try putting it into Disk Mode
http://support.apple.com/kb/ht1363
If that works, try doing a Reset again (to take out of Disk Mode)
http://support.apple.com/kb/ht1320
If it still does not get passed the Apple logo, put it into Disk Mode again and connect it to the computer running iTunes. If it appears in iTunes, you may need to do a Restore, which is done from the iPod's Summary tab. A Restore will erase the iPod, re-install its software, and set it to default settings. If the problem is data or software related, a Restore should fix it.