7 Replies Latest reply: Jun 15, 2014 1:27 AM by HGR51
patrickfromtas Level 1 (0 points)

I am running iTunes 11 with the latest updates on Windows 8 64-bit (standard - no pro) on a Toshiba laptop. The program crashes when it loads.  It starts - attempts to connect to the iTunes Store and then... that's it. I have turned off the wifi access to my iPhone 5 (in case it was the syncing over the wifi that cause the issue) the wifi to my laptop so iTunes couldn't access the Store. Still the same issue. I cannot load the program in any fashion. It just hangs. No error messages, no crash reports, nothing. I have tried running it in Compatibility Mode for Windows 7 and Windows XP with Service Pack 3 - still the same issue. Please help me!

iPhone 5, iOS 6.1.3, Windows 8 (64 bit) with iTunes 11