Hello Mitch,
Thank you for the helpful advice. I am on my second paid of EarPods (1st set lasted 3-4 months before losing volume in right ear) which have now lost sound in the right ear after 2 months use.
Background: I use a 32 GB iPhone 4s, good condition, updated iOS 7.0.2
The original iPod/iPhone earbuds used to last MUCH longer. I ran with them and they endured a lot of sweat/rain/generally bad conditions, and would work for a year+.
I can't imagine I am the only person this happens to, as 3000+ people have viewed this thread. I'm glad Apple will replace them and I actually bought a Geek Squad warranty on the 2nd pair of EarPods so I can return them no problem but here is my question:
Is the general consensus that the new EarPods simply do not work? Is it my phone? Everything else on my 4s works just fine and I went out of my way to take extra special care of my second pair of EarPods and they broke faster than the first! I am a big fan of Apple and their original headphones used to be bulletproof/water proof, and it breaks my heart that these new EarPods fail on me all of the time.
If anyone can chime in and explain if this is user error, if my "outdated" iphone 4s is to blame, or if these new EarPods are just plain terrible at working past 2 months. Thank you!