Previous 1 2 Next 22 Replies Latest reply: Apr 25, 2014 4:15 AM by Lawrence Finch Go to original post
  • Meow8769 Level 1 (0 points)

    I'm trying to see what my balance is as in what I owe to iTunes  it it won't effn let me. My computer doesn't work and I've tried one iPhone 5s and iPad 3! Nothing. It ****** me off I just want to know what I owe have tried the suggestions on here and morning works! Please somebody help!!

  • Spartagon Level 1 (0 points)

    I have read the entire thread twice and followed the suggestions twice. I KNOW I have over $30 dollars in an iTunes gift card, but I want to see what I have exactly. Nothing has worked. I am not near my computer, but why should I have to check my computer when I have my iPhone??!

     

    Where the *#%* is my balance??!! I LOATH this new update! So many things have been taken away, and so many things are just so difficult. Steve Jobs would have never done this to us. ANYWAY....

     

    Does anyone have any suggestions besides taking my Apple product and flinging it over my balcony into the wilderness?? I want my balance. Thank you.

  • Lawrence Finch Level 8 (35,028 points)

    What did iTunes store support say when you called them?

  • Spartagon Level 1 (0 points)

    Hahaha that's a good one! Do mean that I can actually call iTunes support without paying a fee to speak to them???

     

    I just checked my bank statement and they billed my account for an iTunes purchase even though I had a gift card on file. I have no clue what to do. If you can provide a number to call them for free I would appreciate it.

  • Lawrence Finch Level 8 (35,028 points)

    It never costs anything to contact iTunes Store support. Just click on the "Apple Service and Support" link in iTunes. Which will take you here: https://getsupport.apple.com/Issues.action

  • Spartagon Level 1 (0 points)

    Alright Mr. Finch, all is well. I called and everything got straightened out.

     

    The rep. told me that they had been getting a lot of these calls regarding the balance not being seen. They realize it is a problem, and they are looking into a fix.

     

    Thank you.

  • Spartagon Level 1 (0 points)

    One thing though, I didn't use your link. I needed a more straight-up answer instead of all the beating around the bush.

     

    Just call 1.800.MYAPPLE

  • Lawrence Finch Level 8 (35,028 points)

    Whatever floats your boat. I didn't give a phone number because I didn't know what country you live in. The link works worldwide.

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