4 Replies Latest reply: Apr 7, 2013 6:47 AM by Michael Cucka
Michael Cucka Level 1 Level 1 (5 points)

Hello -

 

I'm having a frustrating problem with iPhoto (9.4.2) on a Mac running OX 10.8.3.

 

I don't use iPhoto regularly, but probably last used it a couple of weeks ago without any problems. Today, when I launched iPhoto, it seemed to appear normally (all my photos, events, etc. showed up as usual), but after about 20-30 sec it just quit. Thinking it was something I was doing, I re-launched the app and let it appear as before - once again, after about 20-30 sec, it just quit (without me interacting with the app at all).

 

I read thru some old threads posted here of similar problems and went thru the suggestions:

- deleted the preference file and the cache in my library folder: still quits

- I can create a new library when launching: launches normally without any quit (so it seems the app itself is OK)

- I tried repairing and rebuilding the database thru iPhoto: still quits after launch

- used iPhoto Library Manager to rebuild the database: still quits

- recovered a backup library from a month ago (iPhoto was working back then): still quits after launch

 

Any suggestions of what to try next?

 

Thanks -


OS X Mountain Lion (10.8.3)
  • Terence Devlin Level 10 Level 10 (133,135 points)

    Post the first 50 lines only of the crash report

     

    Regards

     

     

    TD 

  • Michael Cucka Level 1 Level 1 (5 points)

    Thanks for any help -

     

    --------------------------

    Process:         iPhoto [92439]

    Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto

    Identifier:      com.apple.iPhoto

    Version:         9.4.2 (9.4.2)

    Build Info:      iPhotoProject-710042000000000~1

    Code Type:       X86 (Native)

    Parent Process:  launchd [203]

    User ID:         501

     

     

    PlugIn Path:       /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense

    PlugIn Identifier: net.telestream.license

    PlugIn Version:    1.1.0.1 -GC (1.1.0.1 -GC)

     

     

    Date/Time:       2013-04-06 20:48:24.569 -0400

    OS Version:      Mac OS X 10.8.3 (12D78)

    Report Version:  10

     

     

    Anonymous UUID:                      94A6BEB7-9231-4A11-9E7B-7CCED503E9B4

     

     

    Crashed Thread:  27  Import thread 5

     

     

    Exception Type:  EXC_BAD_ACCESS (SIGBUS)

    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000010

     

     

    VM Regions Near 0x10:

    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/iPhoto.app/Contents/MacOS/iPhoto

        VM_ALLOCATE            0000000000001000-00000000000f3000 [  968K] ---/--- SM=NUL 

     

     

    Thread 0:: Dispatch queue: com.apple.main-thread

    0   libsystem_kernel.dylib                  0x919737d2 mach_msg_trap + 10

    1   libsystem_kernel.dylib                  0x91972cb0 mach_msg + 68

    2   com.apple.CoreFoundation                0x99cb1f89 __CFRunLoopServiceMachPort + 185

    3   com.apple.CoreFoundation                0x99cb796f __CFRunLoopRun + 1247

    4   com.apple.CoreFoundation                0x99cb702a CFRunLoopRunSpecific + 378

    5   com.apple.CoreFoundation                0x99cb6e9b CFRunLoopRunInMode + 123

    6   com.apple.HIToolbox                     0x99f30f5a RunCurrentEventLoopInMode + 242

    7   com.apple.HIToolbox                     0x99f30cc9 ReceiveNextEventCommon + 374

    8   com.apple.HIToolbox                     0x99f30b44 BlockUntilNextEventMatchingListInMode + 88

    9   com.apple.AppKit                        0x98d109aa _DPSNextEvent + 724

    10  com.apple.AppKit                        0x98d101dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119

    11  com.apple.AppKit                        0x98d0663c -[NSApplication run] + 855

    12  com.apple.AppKit                        0x98ca9666 NSApplicationMain + 1053

    13  com.apple.iPhoto                        0x00102c99 0xf3000 + 64665

    14  com.apple.iPhoto                        0x001022e5 0xf3000 + 62181

  • Terence Devlin Level 10 Level 10 (133,135 points)

    Looks very like that crash is being caused by a licence plug-in used by a Telestream product - Flip4Mac for instance.

     

    Make sure the licence is up-to-date

  • Michael Cucka Level 1 Level 1 (5 points)

    Thanks for that, TD!

     

    Fortuitously, when I was retreiving the crash report to post here, I noticed a whole slew of crash reports tied to: com.apple.qtkitserver and QuickLookSatellite.

     

    Looking these up online, they seemed to be related to various culprits: Perian, DiVX, 3ivx, and Flip4Mac

     

    I have Flip4Mac installed and although it's license is up-to-date, I uninstalled it and those crash logs ceased.

     

    Now, iPhoto also seems to be working once again without crashing after launch.

     

    Looks like I got a two-for-one deal here!

     

    I'll report back if all isn't as it seems after I have time to work with iPhoto further.

     

    Thanks for your help, TD!