How do I authorize a windows 8/64 but I/explorer computer?The Apple website is way out of date and the support led to an unknown error -42110 and the advice was wrong and inoperable from the support man Gulab

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How do I authorize a windows 8/64 but I/explorer computer?The Apple website is way out of date and the support led to an unknown error -42110 and the advice was wrong and inoperable from the support man Gulab

I have bought a New Computer as my Old one did it's HDD. I now have windows 8/64 bit I/E 10 and am trying to Authorise my New Computer. I have downloaded the latest version and I got an ""unknown error -42110 "" .I went to te apple website and that says how to deactivate a SC folder or something in windows 7 or windows vista.

It also says to go to ""store|"" > Authorise Computer"" and I can't get anything,so I contacted Apple support and I got some person called Gulab who sent me links to the same obsolete apple website which says exactly what I have said above.

I open iTunes and it lets me login with my apple id and says that I have $78.00 in credit and to be honest I can't understand the updated version/s let alone find how to ""Authorise "" my new computer.Gulab said to delete te sc Folder but the website (Apple) says this ios for windows 7 and windows vista.

Running around in circles. Apple website needs to be drastically updated instead of updating iTunes .

Completely confused and so is the support staff....lololooolololol

iPod nano, Windows 8, Internet explorer 10

Posted on Apr 7, 2013 6:35 AM

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Answer 1

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b noir

Level 9

72,324 points

Apr 7, 2013 1:39 PM in response to jubeleigh

(1) There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.

The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.

If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:

Then you'll find the control in the Store menu:

Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

(2) Some discussion on means of locating the SC Info folder on Windows 8 systems in the following topic:

TS1389 Re: How can you do this in windows 8?

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